Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jean-Elie Almonord

west palm beach

Summary

Experienced with patient interactions, appointment scheduling, and issue resolution. Utilizes communication and organizational skills to ensure patient satisfaction. Knowledge of healthcare systems and patient support processes.

Overview

11
11
years of professional experience

Work History

Security Officer

Allied Universal Security Services
06.2024 - Current

*Patrol assigned areas on foot.


*Monitor surveillance systems, alarms, and access control systems.


*Write detailed incident and daily activity reports.


*Call law enforcement or emergency services when needed.

Patient Services Representative

Paley Physical Therapy
03.2023 - 05.2025

*Greet and check in patients warmly and professionally.


*Answer phone calls, respond to inquiries, and direct calls to appropriate personnel.


*Schedule and confirm patient appointments

(athenahealth/EHR/EMR).


*Collect patient information, verify insurance, and process necessary paperwork.


*Maintain and update patient records in the clinic’s electronic health system (EHR/EMR).


*Handle co-pays, billing inquiries, and basic administrative tasks.

Hospital Security Officer

Allied Universal Security Services
01.2017 - 03.2023

*patrol hospital grounds, buildings, and parking areas to monitor and ensure safety


*Respond quickly to emergency situations, alarms, disturbances, or safety hazards


*Control access to restricted areas and check IDs of visitors and staff as needed


*Escort staff, patients, or visitors for safety concerns.


*Monitor security systems such as CCTV, alarms, and access

control panels.


*Write incident and daily activity reports accurately and in a timely manner


*Collaborate with local law enforcement and emergency responders when necessary


*Write incident and daily activity reports accurately and in a timely manner

Customer Service

Walmart
12.2014 - 12.2016

*Greeting customers and providing assistance in locating products.


*Processing returns, exchanges, and refunds in accordance with Walmart policies


*Assisting with online order pickups, deliveries, and problems.


*Handling complaints or issues and escalating them when necessary


*Operating point-of-sale systems or customer service desks.


* Handles phone calls with customer needs

Education

Miami Central Senior High School
Miami, FL
05-2014

Skills

    multilingual communication

    Ability to multitask in a fast-paced environment

    Proficiency with scheduling software and office equipment

Languages

English
Full Professional
Haitian Creole
Full Professional

Timeline

Security Officer

Allied Universal Security Services
06.2024 - Current

Patient Services Representative

Paley Physical Therapy
03.2023 - 05.2025

Hospital Security Officer

Allied Universal Security Services
01.2017 - 03.2023

Customer Service

Walmart
12.2014 - 12.2016

Miami Central Senior High School
Jean-Elie Almonord