Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Certification
Accomplishments
Quote
Timeline
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JEAN ESCOBAR

JEAN ESCOBAR

WOODSIDE,NY

Summary

Hardworking and reliable with strong ability in customer service. Highly organized, proactive and punctual with team-oriented mentality. Proactive leader with strengths in communication and collaboration. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Security Guard

State Security
05.2011 - Current
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
  • Monitored and authorized entrance and departure of employees, visitors and other persons
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.

City Delivery Driver

RiseBoro
05.2021 - 02.2023
  • Improved customer satisfaction by providing timely and accurate deliveries in a safe and efficient manner.
  • Maintained a clean and organized vehicle, ensuring the safety of cargo and adherence to company standards.
  • Developed strong relationships with customers, leading to increased trust and repeat business.
  • Kept detailed records of all deliveries made, including recipient signatures as proof-of-delivery when required.

Uber Eats/Door Dash Delivery Driver

Door Dash
09.2017 - 03.2022
  • Picked up meals from local restaurants and dropped off at residential and business customer locations
  • Documented time of delivery to record completion of order
  • Carried food in insulated bags to maintain hot or cold temperature.

Customer/Dispatcher Coordinator

Super Shuttle
01.2007 - 04.2011
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives
  • Reported delays, accidents or other traffic and transportation situations
  • Communicated with individuals within inbound call center setting to complete dispatch support
  • Supervised driver dispatching, route planning and vehicle tracking
  • Kept detailed and updated records of calls in physical and electronic databases
  • Improved customer satisfaction by finding creative solutions to problems.

Education

GED -

EDU INC PRIVATE SCHOOL
Merritt Island, FL
07.2024

Skills

  • Communications
  • Customer service
  • Problem resolution
  • Security systems
  • Team building
  • Efficient Multitasking

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Certified Security training, 8 hour , 16 hours
  • Security license
  • Osha 40
  • SST card

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of staff members.

Quote

PRACTICE DON'T MAKE PERFECT IT MAKES PROGRESS
JEAN C ESCOBAR OTERO

Timeline

City Delivery Driver

RiseBoro
05.2021 - 02.2023

Uber Eats/Door Dash Delivery Driver

Door Dash
09.2017 - 03.2022

Security Guard

State Security
05.2011 - Current

Customer/Dispatcher Coordinator

Super Shuttle
01.2007 - 04.2011

GED -

EDU INC PRIVATE SCHOOL
JEAN ESCOBAR