Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jean Etienne

Gainesville

Summary

Dynamic and customer-focused professional with experience at Publix, excelling in product stocking and delivering exceptional service. Proven ability to enhance customer loyalty through effective communication and attention to detail. Recognized for maintaining a clean and organized environment while collaborating with team members to achieve operational goals.

Overview

6
6
years of professional experience

Work History

Grocery Clerk

Publix
03.2024 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.

Messenger Clerk

Department of Treasury and Finance
10.2019 - 01.2024
  • Played a vital role in increasing revenue by identifying upselling opportunities during client interactions without compromising on service quality or professionalism standards set forth within the organization.
  • Developed strong rapport with regular clients leading to increased loyalty towards our messenger services over time.
  • Supported office teams with administrative tasks such as photocopying, scanning, or data entry whenever required, improving overall productivity levels significantly.
  • Reduced potential errors by meticulously verifying package contents against invoices before delivery.
  • Boosted organizational reputation through consistent punctuality and maintaining a professional appearance when interacting with clients or colleagues.

Education

Certificate of Technical Studies - Plombing

St. Gerard Technical School
Port-au-Prince, Haiti
06-2011

High School Diploma -

Frere Franciscain
Port-au-Prince Haiti
06-2010

Skills

  • Customer service
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication
  • Punctual and reliable
  • Product stocking
  • Assisting customers
  • Workplace safety

Languages

French
Native or Bilingual
Haitian Creole
Native or Bilingual

Timeline

Grocery Clerk

Publix
03.2024 - Current

Messenger Clerk

Department of Treasury and Finance
10.2019 - 01.2024

Certificate of Technical Studies - Plombing

St. Gerard Technical School

High School Diploma -

Frere Franciscain

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