Jean Florville
Brooklyn,New York
Summary
Seeking a challenging yet rewarding role within your organization to utilize my 6 years of experience providing accurate and empathetic to support my team. I am seeking career advancement to utilize my exceptional skills such as maintaining inventory, assembling and sterilizing equipments, and enhance the organization's growth.
Dependable team member with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
8
8
years of professional experience
Work History
Direct Support Professional-1
Young Adult Institute
Brooklyn, New York
06.2023 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Utility Associate
Master Concession Air
Orlando, FL
01.2019 - 01.2020
- Assisted in the installation of new utility equipment and systems.
- Maintained all utility service records, kept them up-to-date and organized.
- Performed regular inspections of utility systems to ensure proper functioning.
- Ensured that all safety protocols were followed when working on utilities.
- Maintained clean, organized and fully stocked work areas for maximum efficiency.
- Organized tools, equipment and supplies necessary to complete assignments.
- Followed daily maintenance lists to keep work areas productive and operational.
Sales Associate/Lead
Sears Roebuck
Orlando, FL
01.2016 - 01.2019
- Working in a busy, high-pressured environment, providing high quality customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products whilst creating the perfect shopping experience for customers
- Previously trained over 15 new members of staff successfully on product knowledge of over 20 brands, support colleagues to constantly meets targets.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Associate of Applied Science -
Valencia College
04.2024
Approved Medication Administration Personnel - Medical Assisting
YAI
New York, NY09-2023
Skills
- Behavioral Management
- Progress Documentation
- Client Support
- Adaptive equipment use
- Client safety and first aid
- Safety Monitoring
- Behavior redirection
- Crisis Management
Computer Applications
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Data Entry
References
Roobie Destine (BIS)
(718) 450-5549
Timeline
Direct Support Professional-1
Young Adult Institute
06.2023 - Current
Utility Associate
Master Concession Air
01.2019 - 01.2020
Sales Associate/Lead
Sears Roebuck
01.2016 - 01.2019
Associate of Applied Science -
Valencia College
Approved Medication Administration Personnel - Medical Assisting
YAI