Jean-Franck Njamen

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

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• Managed daily financial functions in collaboration with accounting and payroll personnel.
• Ensured integrity of general ledger accounts through regular reconciliations, adjustments, and detailed documentation.
• Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.