JEAN GOMEZ
Davie,FL
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.
Overview
17
17
years of professional experience
Work History
Materials, Purchasing, Tools Specialist.
Embraer Executive Jets
Fort Lauderdale, FL
08.2024 - Current
- Coordinated with other departments to ensure efficient workflow processes.
- Conducted regular meetings with staff to review progress and address any concerns.
- Participated in ongoing training and compliance activities.
- Maintained positive working relationship with fellow staff and management.
- Organized backroom storage areas to maximize space utilization and facilitate efficient product retrieval.
- Handled incoming shipments from vendors; unpacked boxes and checked contents against invoices for accuracy.
- Stamped expiration dates on perishable products when needed.
- Assisted with unloading trucks and stocking shelves with new inventory when necessary.
- Attended staff meetings to stay abreast of changes in company policies or procedures.
- Managed inventory levels through accurate record keeping.
- Monitored inventory levels and re-ordered supplies when necessary.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Operated computers to access information related to shipping activities.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Inspected incoming and outgoing shipments for accuracy and damage.
- Maintained a clean work area by sweeping, dusting, mopping.
- Ensured compliance with safety regulations related to hazardous materials handling.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Processed returns and exchanges according to company policies.
Sales Associate
Hertz Car Rental
Fort Lauderdale, FL
05.2024 - 07.2024
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Maintained records of vehicle availability, condition, maintenance and repair history.
- Reviewed daily sales transactions and analyzed for errors.
- Greeted customers, answered their questions and provided information about car rental services.
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Answered telephones to assist customers and resolve issues.
- Provided directions and assistance with loading luggage into cars.
- Employed sales techniques to boost sales and services.
- Coordinated with other departments within the organization such as maintenance and sales teams.
- Coordinated shuttle services by communicating with drivers.
- Collected payment by processing credit card transactions.
- Delivered exceptional service by greeting customers, taking orders and filling each accurately.
- Processed customer reservations and payments.
- Collected and recorded rental payments and late fees for entry into various financial reports related to forecasting, budgeting, expenditure scheduling and bill paying.
- Processed exchange requests in computer system.
- Conducted periodic audits of rental transactions to detect discrepancies or errors.
- Explained policies and reviewed documentation to obtain signatures.
Patient Transporter
Citimed
Miami, FL
06.2014 - 04.2024
- Disinfected and sterilized equipment and supplies, using germicides and sterilizing equipment
- Transported portable medical equipment and supplies between rooms or departments
- Performed general maintenance and repair
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Adhered to quality and service standards to support operational goals
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Provided efficient and courteous service to customers at all times
- Performed routine and scheduled maintenance services
- Coordinate schedule with patients/clients
- Collected patient information from nursing staff prior to transport.
Customer Service Representative
Rent a Center
Miami, FL
07.2012 - 11.2014
- Addressed customers courteously using suitable methods and problem-solving skills
- Followed up with customers regarding product functionality and overall satisfaction
- Provided account information to customers and explained bill service policies and customer rights
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls
- Utilized automated systems to log and retrieve call information
- Updated and maintained database with accurate customer information and timely data entry
- Responded to telephone inquiries and complaints following standard operating procedures
Receiving Associate
Regional One
Miami, FL
03.2012 - 07.2014
- Performed quality assurance checks on incoming products prior to stocking the shelves.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
- Reviewed work orders to check correctness of deliveries.
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Determined shipping methods, routes or rates for materials to be shipped.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Compared shipping routes or methods to determine least environmental impact.
- Identified order discrepancies and damaged items and notified supervisor.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Customer Sales Associate
Sears
Miami, FL
12.2012 - 03.2014
- Replenished shelves with incoming stock orders and performed daily spot checks on inventory
- Informed supervisor of parts needed for stock and discrepancies in inventory quantities
- Sorted and organized merchandise in preparation for shipment
- Filled out and submitted customer invoices for verification
- Maintained company inventories and completed product counts for reports
- Inspected products for defects and damages and reported discarded items to supervisors
- Added padding and cushions to packages to protect fragile merchandise
- Input product information and quantities into warehouse databases
- Interacted effectively with staff through ongoing communication and exchange of information
- Moved products and equipment to appropriate locations to maintain workspace cleanliness
Warehouse Associate
Miami, FL
06.2008 - 08.2010
- Cleaned and organized sales floor in accordance with company merchandising standards
- Used POS system to process sales and refund transactions
- Assisted loss prevention in monitoring shopper behavior and reporting potential theft
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items
- Set up promotional displays and signage to increase sales
- Adhered to visual standards for proper product placement within planograms
- Delivered exceptional customer service to guests
- Greeted customers and engaged in conversation to assess needs
Education
High School Diploma -
De Michael M. Krop
MIAMI, FL06.2008
Skills
- Bilingual
- Proper Equipment Transportation
- Medical Equipment Transport
- Patient Transport
- Equipment Cleaning and Inspection
- Emergency Situations
- Computer Literacy
- Customer Experience
- Payment processing
- Order processing
- Time management
- Goal tracking
- Money handling
- Sales trends
- Cash register operation
- Service oriented
- Store opening and closing
- Business development
- Listening skills
- Cash handling
Languages
Spanish
Professional
English
Professional
Timeline
Materials, Purchasing, Tools Specialist.
Embraer Executive Jets
08.2024 - Current
Sales Associate
Hertz Car Rental
05.2024 - 07.2024
Patient Transporter
Citimed
06.2014 - 04.2024
Customer Sales Associate
Sears
12.2012 - 03.2014
Customer Service Representative
Rent a Center
07.2012 - 11.2014
Receiving Associate
Regional One
03.2012 - 07.2014
Warehouse Associate
06.2008 - 08.2010
High School Diploma -
De Michael M. Krop
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