Jean Jean-Louis
Cyber Security
Delray Beach,FL
Summary
Dedicated to enhancing underwriting department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Competent administrative professional supporting the underwriting process with effective document evaluation, report writing and file management skills. Proficient in issuing quotes, gathering details and reviewing renewal requests.
Overview
36
36
years of professional experience
Work History
Senior Data Analyst
NCCI Holdings Inc.
Boca Raton, FL
08.2004 - 03.2012
- Verified data integrity and accuracy.
- Produced ad hoc reports and documents for senior team members.
- Responded to customer requests via telephone and email.
- Performed initial client assessment and analysis to begin research process.
- Analyzed departmental documents for appropriate distribution and filing.
Unit Data Validation Analyst
NCCI Holdings Inc.
Boca Raton, FL
04.1989 - 08.2004
- Presented an exemplary image of the company and what it had to offer customers when it comes data validation.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Exceeded clients' expectations by compassionately gathering required medical and work history information to complete [Type] applications.
- Documented and communicated all claim activity in a timely and effective manner, while supporting the outcome of claim files.
- Actively pursued personal learning and development opportunities.
Information Security Administrator
NCCI Holdings Inc.
Boca Raton, FL
03.2012 - Current
- Validated schematic designs working alongside hardware engineers.
- Assisted various business groups with document organization and dissemination during acquisitions.
Education
Bachelor of Arts - In Christian Ministry
New Orleans Baptist Theological Seminary
New Orleans, LA2018
Associate of Science - In Computer Programming
Keiser University
Fort Lauderdale, FL2010
Bachelor of Science - In Computer Information Technology
Everglades University
Boca Raton, FL2007
Skills
- Self-motivated
- Strong verbal communication
- Interpersonal and written communication
- Data management
Accomplishments
- Worked directly with [Departments, clients, management] to [Decisive action].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Information Security Administrator
NCCI Holdings Inc.
03.2012 - Current
Senior Data Analyst
NCCI Holdings Inc.
08.2004 - 03.2012
Unit Data Validation Analyst
NCCI Holdings Inc.
04.1989 - 08.2004
Bachelor of Arts - In Christian Ministry
New Orleans Baptist Theological Seminary
Associate of Science - In Computer Programming
Keiser University
Bachelor of Science - In Computer Information Technology
Everglades University
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