Accomplished healthcare professional with extensive experience at Spectrum Health Neuro Rehabilitation Services, adept in critical thinking and effective communication. Demonstrated success in supervising staff, enhancing patient care, and achieving objectives. Certified Brain Injury Specialist with expertise in medication distribution and wound care. Proven ability to multitask and maintain flexibility in dynamic environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Resident Assistant On-Call
Corewell Health
Grand Rapids, MI
08.2022 - 11.2023
Developed a strong and trusting rapport with patients to facilitate smooth, quality care.
Improved patient outlook and daily living through compassionate care.
Mentored new resident assistants during their training period.
Maintained accurate records of incidents that occurred in the residence hall.
Enforced program policies while maintaining an atmosphere conducive to learning.
Monitored assigned areas for cleanliness and security purposes.
Participated in regular staff meetings with Resident Director.
Encouraged participation from all residents in order to create a strong sense of community within the residential setting.
Completed routine rounds, checking with residents to meet care needs.
Served as positive role model for diverse group of individuals.
Transported residents to activities and meals.
Managed administrative tasks, maintenance requests, room change process and incident reports.
Responded to resident inquiries and concerns in a timely and empathetic manner.
Participated in professional development opportunities to improve skills and knowledge of the population being cared for.
Supervised medication administration, personal hygiene, and other activities of daily living.
Therapy Assistant/Resident Assistant
Spectrum Health Neuro Rehabilitation Services
Grand Rapids, MI
06.2013 - 11.2021
Evaluated progress against goals for all patients.
Complete daily HEP (Home Exercise Program) for 10-12 patients per 8-hour shift.
Documented staff information, service plans, treatment reports, and progress notes.
Attended quarterly or biannual care conferences to report progress and/or decline in residents' current goals.
Demonstrated exercises and techniques to patients under the supervision of a therapist.
Assisted with physical examinations by measuring range of motion and assessing strength levels.
Observed patients during treatment sessions to ensure safety and appropriateness of activities.
Participated in continuing education courses related to physical therapy techniques.
Recorded patient progress notes, vital signs, and other relevant information for each session.
Encouraged patient participation in their own rehabilitation process through motivation and positive reinforcement.
Assisted physical therapists in administering treatments to patients with various injuries and illnesses.
Maintained cleanliness of therapy areas and equipment between patient visits.
Responded to emergency situations and provided crisis support.
Utilized emerging Cognitive Behavioral Therapy, Play Therapy and Narrative Therapy as treatment approaches.
Built strong and trusting rapport with clients and loved ones.
Maintained compliance with HIPAA protocols to safeguard patient privacy.
Restocked supplies and cleaned equipment between patients.
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Resident Assistant/Float
Spectrum Health Neuro Rehabilitation Services
Grand Rapids, MI
06.2006 - 06.2013
Trained and required to know all 34 residents, their medications, and schedules in the 6 AFC TBI homes.
As a float you are expected to be flexible. Your schedule can change in minutes.
Medication administration, personal hygiene and other activities of daily living.
Engaged client in physical and mental activities to sustain quality of life.
Improved patient outlook and daily living through compassionate care.
Trach care, tube feeding, deep suctioning, wound care. Mickey and G-J tube experience
As a float you are expected to be flexible. Your schedule can change in minutes.
Supervisor
Spectrum Health Neuro Rehabilitation Services
Grand Rapids, MI
06.2005 - 12.2005
Evening Supervisor of six AFC TBI (Traumatic Brain Injury) homes.
Established and enforced clear goals to keep employees working collaboratively.
Acted as a liaison between upper management and staff, facilitating open communication.
Complied with company policies, objectives, and communication goals.
Maintained operating schedules to provide effective coverage for key areas, and achieve objectives.
Guided staff through patient relations issues.
Established and enforced clear goals to keep employees working collaboratively.
Directed and supervised a team of 15 to 20 employees in daily operations.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Resident Assistant
Worth Residential Services (Spectrum Health)
Grand Rapids, MI
11.2000 - 06.2005
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Aided residents with ambulation or walker, cane and wheelchair use.
Completed routine rounds, checking with residents to meet care needs.
Transported residents to activities and meals.
Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
Communicated with families or advocates to discuss resident needs and progress.
Maintained clean and sanitary living environment for residents.
Assisted with support services and coordinated activities and resident programming.
Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
Maintained behavior management checklist and recorded daily data.