Jean Lacroix
West Palm Beach,FL
Summary
Proven Licensed Massage Therapist from Zen Massage, adept in reflexology and stress relief techniques, enhanced client wellness and retention through personalized therapy and empathetic communication. Skilled in inventory management at Home Depot, significantly improving accuracy and team productivity. Demonstrates exceptional customer service and team collaboration, ensuring positive outcomes and efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Home Depot
12.2001 - Current
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Licensed Massage Therapist
Massage Luxe
06.2023 - 06.2024
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Demonstrated flexibility in scheduling availability, accommodating client needs by offering evening or weekend appointments when necessary.
- Consistently maintained high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
Licensed Massage Therapist
Okeechobee Chiropractic
02.2014 - 02.2019
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
Licensed Massage Therapist
Zen Massage
01.2009 - 01.2015
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and sports massages.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
Education
Licensed Massage Therapist - Massage Therapy
Florida Career College
West Palm Beach, FLSkills
- Reflexology Techniques
- Stress Relief Massage
- Myofascial Release
- Deep Tissue Massage
Certification
- LMT - Licensed Massage Therapist
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Licensed Massage Therapist
Massage Luxe
06.2023 - 06.2024
Licensed Massage Therapist
Okeechobee Chiropractic
02.2014 - 02.2019
Licensed Massage Therapist
Zen Massage
01.2009 - 01.2015
Inventory Specialist
Home Depot
12.2001 - Current
Licensed Massage Therapist - Massage Therapy
Florida Career College