Jean LeRouge

Responsibilities

help train new associates, drive sales, customer service, fulfillment of online orders, maintenance of stock room, maintenance of visuals, monthly floor sets, merchandising, handling non sellable merchandise, transferring items to other stores/outlets.

Accomplishments:

sold 6k worth of units in a single day.

Consistently hitting my sales goal or going above.

having the ability to get guest to have a genuine interaction with me to drive the sale.

Responsibilities:

I was Responsible for staffing the restaurant, training and growing the staff, scheduling, product management, ordering product, inventory, projection for labor and weekly sales, store maintenance, upkeep of store visuals, uniform management, weekly meetings with the dm on sales, and staffing, customer service, recruiting, till audits.

Achievements:

New position every year after i graduated high school.

Became a store manager at the age of 20.

Within 6 months of taking over the store i accrued 2 google star ratings.

after 3 months of having my store we got rated store 184 compared to our previous rating of 2,894.

Responsibilities:

inventory, train staff till audits, open or close restaurant.

Responsibilities:

till audits, management of staff, open or close store, inventory.

Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays and delivery bags.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Checked identification for minimum age for sale of alcoholic beverages.
Noted special patron requests and followed up with kitchen to confirm delivery. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Inspected dishes and utensils for cleanliness.