Jean Lipstreuer
Genoa City,Wisconsin
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
36
36
years of professional experience
Work History
Receptionist Administrator
Family Eye Care Of Lake Geneva
05.2009 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Obtained payments from patients and scanned identification and insurance cards.
- Processed medical insurance claims and payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office bookkeeping with insurance billing and patient payments.
- Prepared and processed patient referrals and transfer requests.
- Collected payments and applied to patient accounts.
Accounts Payable/Receivable/Payroll Administrator
Five L Builders
11.2005 - 12.2008
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Managed employee records on database to maintain accuracy and updated information.
- Calculated payroll deductions by accurately using Quickbooks and processed payroll to meet preset requirements.
- Processed payroll garnishments such as tax liens and child support.
- Managed payroll data entry and processing for 25+ employees to comply with predetermined company guidelines.
- Audited timesheets and payroll records for accuracy.
Optometry Receptionist
Dr. Ladd Koresch
05.1988 - 11.2005
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Responded to inbound inquiries regarding accounts and payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
Education
No Degree - Accounting
Gateway Technical College
Kenosha, WIHigh School Diploma -
Central High School
Salem WI06.1984
Skills
- Office Equipment Maintenance
- Guest Relations
- Fee Collection
- Reception Management
- Client Relations
- Payment Collection
- Appointment Scheduling
- Time management
- Multitasking abilities
Timeline
Receptionist Administrator
Family Eye Care Of Lake Geneva
05.2009 - Current
Accounts Payable/Receivable/Payroll Administrator
Five L Builders
11.2005 - 12.2008
Optometry Receptionist
Dr. Ladd Koresch
05.1988 - 11.2005
No Degree - Accounting
Gateway Technical College
High School Diploma -
Central High School
Similar Profiles
Shawnna PageShawnna Page
Optometry/Contact Lens Technician at Geneva Eye CareOptometry/Contact Lens Technician at Geneva Eye Care
Amanda JaegerAmanda Jaeger
Clinic Lead/ABO Optician at Your Eye Care Team/Sheboygan Family Eye CareClinic Lead/ABO Optician at Your Eye Care Team/Sheboygan Family Eye Care
DONNA MUNDELLDONNA MUNDELL
Ophthalmology Technician at YOU And EYE Family Eye CareOphthalmology Technician at YOU And EYE Family Eye Care