Jean L. Oxford
600 Secret Valley Trail, Cheyenne,WY
Summary
Experienced Crisis Advocate with a proven track record in providing emotional support, resolving conflicts, and enhancing mental and behavioral health. Skilled in developing safety plans, facilitating referrals, and advocating for victims in high-stress environments. Adept at collaborating with multidisciplinary teams to deliver comprehensive support services.
Overview
26
26
years of professional experience
Work History
Domestic Abuse Victim Advocate
Magellan Health/IVA'AL Solutions (FE Warren AFB)
Cheyenne, WY
02.2024 - Current
- Supported victims with emotional comfort and guidance.
- Developed and maintained relationships with victims, their families, law enforcement personnel, prosecutors, victim service providers, and other stakeholders.
- Facilitated referrals to appropriate services for medical care, legal assistance, mental health counseling, housing, employment and other needs.
- Assisted in filing compensation claims with the state, local, and military Victim Compensation Boards.
- Conducted community outreach efforts to increase public awareness of available resources and services for victims of crime.
- Maintained accurate records on case status and client information in accordance with agency policy.
- Assisted clients in completing applications for protective orders or restraining orders.
- Attended court hearings to provide advocacy for victims throughout the criminal justice process.
- Coordinated crisis intervention services when necessary such as providing transportation to emergency shelters or safe homes for victims of domestic violence.
- Provided training sessions on topics related to victimization issues.
- Participated in multidisciplinary team meetings to discuss individual cases involving victims of crime.
- Served as a liaison between the organization and various community partners including law enforcement agencies, social service organizations, schools and faith-based organizations.
Crisis Advocate
Children's Home Shelter for Family Safety
Sioux Falls, SD
10.2022 - 08.2023
- Assessed client risks and implemented comprehensive safety plans.
- Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
- Collected and documented information from clients about concerns and available contextual details.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Family Services Aide
South Dakota Department of Social Services
Lake Andes, SD
09.2021 - 09.2022
- Protected children by identifying risks, implementing protective actions and improvement plans.
- Maintained working relationships with mental health and medical professionals to give families thorough, effective support.
- Participated with team members to identify and accomplish agency objectives.
- Prioritized tasks to accomplish service goals.
- Balanced multiple clients and tasks to ensure high quality, timely service.
- Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of all participants.
Family Services Specialist
South Dakota Department of Social Services
Lake Andes, South Dakota
02.2019 - 09.2021
- Prepared clear, concise documentation, reports and correspondence that reflect relevant facts.
- Navigated policies to protect client confidentiality and ensure effective service delivery.
- Understand concepts of client confidentiality.
- Establish and maintain effective, collaborative working relationships with stakeholders.
- Demonstrate respect, courtesy and tact when interacting with others.
- Plan and organize work activities, adjust to multiple demands and prioritize tasks to complete assignments, meet schedules and deadlines.
- Communicate effectively and efficiently.
- Use theories and concepts related to culture, child development, family connections, and family dynamics to influence parent/child relationships and behavior.
- Gather detailed information from the public regarding reports of alleged child abuse and/or neglect.
- Monitor and evaluate child placements.
- Respond to emergencies regarding reports 24/7.
Foster Parent
Oklahoma Department of Human Services
Pryor, OK
04.2002 - 03.2012
- Helped reunify birth families through coordinated visitation.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Interfaced with local court system and working directly with attorneys.
- Educated parents on how to best care for children with special needs and disabilities.
- Assisted in completing homework assignments and school projects to support child's education.
- Attended hearings with children to provide emotional support.
- Maintained confidentiality through stringent handling of charts and data.
- Counseled parents on proper child-rearing choices.
- Worked with community resources to engage youth in pro-social activities.
Licensed In-Home Daycare Provider
Jean Oxford Daycare Home
Pryor, OK
02.1999 - 01.2010
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Promote physical, emotional, intellectual and social development through well-planned classroom lessons, games, and outdoor activities.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Engaged groups of culturally diverse children in creative, safe and focused setting.
- Received 2 star daycare home certification.
- Worked with special needs children including those with learning disabilities, mental challenges, and physical impairments.
- Wrote grant for equipment and received all requested items from the State of Oklahoma.
Education
Bachelor of Arts - Sociology With A Minor in Criminal Justice
Northeastern State University
Tahlequah, OKAssociate of Arts - Intercultural Studies
Evangel University
Springfield, MOAssociate of Arts - Accounting
Rogers State College
Claremore, OKDepartment of The Navy Hospital Corps School
Great Lakes, ILTimeline
Domestic Abuse Victim Advocate
Magellan Health/IVA'AL Solutions (FE Warren AFB)
02.2024 - Current
Crisis Advocate
Children's Home Shelter for Family Safety
10.2022 - 08.2023
Family Services Aide
South Dakota Department of Social Services
09.2021 - 09.2022
Family Services Specialist
South Dakota Department of Social Services
02.2019 - 09.2021
Foster Parent
Oklahoma Department of Human Services
04.2002 - 03.2012
Licensed In-Home Daycare Provider
Jean Oxford Daycare Home
02.1999 - 01.2010
Bachelor of Arts - Sociology With A Minor in Criminal Justice
Northeastern State University
Associate of Arts - Intercultural Studies
Evangel University
Associate of Arts - Accounting
Rogers State College
Department of The Navy Hospital Corps School
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