Jean-Luc Rutaganira
Taylorsville,Utah
Summary
service-focused customer service representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. smoothly handled questions and resolves concerns with great problems. solving abilities and attention details.
Overview
8
8
years of professional experience
Work History
Packager
Amazon
06.2024 - 01.2025
- packing: putting products into containers like trays, boxes, bags and crates
- inspecting: checking items for quality and defects
- operating: using packaging machinery and equipment like forklift
Sales Management Assistant
IHAHA Technology
01.2020 - 03.2022
- Coordinated logistics for trade shows and exhibitions, showcasing company products effectively while maintaining budgetary constraints.
- Developed strong relationships with clients for repeat business, leading to a consistently high client retention rate.
- Organized internal meetings and training sessions for continuous improvement of the sales team''s skills and knowledge base.
Manager
IZA Resort
08.2016 - 12.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
GS Kacyiru
Kigali,rwanda12-2015
Skills
- Warehouse safety
- Safe forklift use
- Problem-solving
- Flexible and adaptable
- Attention to detail
- Team collaboration
Languages
English
Professional Working
French
Full Professional
kinyarwanda
Native or Bilingual
Timeline
Packager
Amazon
06.2024 - 01.2025
Sales Management Assistant
IHAHA Technology
01.2020 - 03.2022
Manager
IZA Resort
08.2016 - 12.2020
High School Diploma -
GS Kacyiru
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