Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular Activities
Languages
References
Timeline
Generic
Jean-Marc Scorea

Jean-Marc Scorea

Jonesboro,Arkansas

Summary

I am a dedicated and experienced worker who possesses essential work flexibility. I am goal-driven and team-building oriented, and my focus is on maintaining and achieving the company's goals and future directions while professionally satisfying customers' needs. I can work in various work-related departments without supervision and complete the assigned tasks in a timely manner to meet the objectives set forth by the company. At the same time, I ensure a friendly and safe work environment.

Overview

4
4
years of professional experience

Work History

Waiter and Bartender

Acoya Hotel
Willemstad, Curacao
08.2017 - 11.2017
  • Served as a professional waiter and bartender for the Hotel.
  • Participated in consumer safety practices, table setting, beverage preparations, and monetary handling.
  • Engaged in food preparations and delivery.
  • Assisted in food storage management, stocking, and analysis.
  • Engaged in counting quantity of food items needed.
  • Engaged in food and beverage presentation.
  • Served food and beverages to patrons and confirmed complete orders.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Assisted guests with making food and beverage selections.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Informed customers of daily specials and signature menu items.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Resolved customer complaints in a polite manner according to company policy.
  • Presented food and beverages to guests at tables.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Delivered accurate checks at the end of each meal period.

Waiter and Bartender

Steak House Restaurant
Willemstad, Curacao
01.2015 - 05.2015
  • Served as a professional waiter and barter for the restaurant.
  • Participated in proper table setting practices, food preparations, and consumer safety ethics.
  • Participated in monetary handling of the company.
  • Engaged in food and beverage presentation.
  • Provided drink suggestions to customers based on their preferences.
  • Effectively multitasked within fast-paced environment.
  • Stocked ice bins and coolers as needed throughout shift.
  • Resolved customer complaints in a professional manner.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Assisted in setting up the bar for service shift.
  • Cleansed glasses with sanitizing solution after each use.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Developed good working relationships with fellow employees through effective communication.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Collected and organized daily till totals and tips.
  • Greeted guests with friendliness and professionalism.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Poured wine, beer and cocktails for patrons.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted in seating guests at tables or booths.

Nursing Aide Provider

Ricardus Nursing Home
Willemstad, Curacao
01.2014 - 05.2014
  • Participated in personal care for disabled patients.
  • Conducted the principles of ethics, nutrition, hygiene, and welfare.
  • Engaged in social activities involving Senesces Care Awareness.
  • Participated in nutrition and medicine preparation for patients.
  • Monitored patients day-to-day activities.
  • Reported changes in behavior to ensure patients’ safety.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Assisted residents in preparing for activities and social programs.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Answered call lights promptly and assisted patients with their needs in a timely manner.
  • Distributed drinking water and nourishment to residents.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Maintained a clean environment by changing bed linens, cleaning rooms and stocking supplies.
  • Assisted with admission, discharge, transfer process for new or discharged patients.
  • Provided emotional support for patients by listening to concerns and answering questions.

Education

Bachelor of Science - Zoology

Arkansas State University
Jonesboro, AR
12.2023

Skills

  • Acquired the ability to produce high-quality work under stringent deadlines
  • Display strong organizational and analytical skills
  • Effective time management to meet the objectives of the company
  • Capable of working under pressure and overcoming extreme stressful situations to maintain a productive work environment
  • High degree of flexibility in the workplace
  • Effective communication skills with domestic and local customers
  • Team-orientated to meet the demands of customers and the goals of the company
  • Proficient in speaking English, Spanish, Papiamento, and Dutch
  • Capable of successfully translating and writing in English, Spanish, Dutch, and Papiamento
  • Display essential knowledge and understanding with PowerPoint, Excel, Microsoft, and Google Chrome

Accomplishments

  • Arkansas State University, Jonesboro, AR, Dean’s & Chancellor's list
  • Skol Avansa Amador Nita, Willemstad, Curacao, 2013-2014, Most Outstanding Student
  • Jamaica College (High School), Kingston, Jamaica, 2016-2017, 2nd place in Food & Nutrition, 3rd place in Social Studies
  • Jamaica College (High School), Kingston, Jamaica, 2015-2016, Certificate of Achievement, Academic Excellence in 11th grade

Extracurricular Activities

I volunteered as a student for Día de los Muertos, from 2018 to 2019. During this time, I helped prepare the museum for the Mexican national holiday celebration.
Additionally, I volunteered for the Arkansas Science Festival (STEM Festival) in 2019, as well as from 2021 to 2022. As a volunteer, I assisted in preparing tables, tools, and equipment needed for each science department project.
From 2019 to 2023, I also volunteered for the African Student Association (ASA). My duties included helping to find students to donate food items, assisting future students in preparation for college courses, and preparing African dishes for the International Student Festival.
I also served as a Patient Ambassador at St. Bernard's Medical Hospital in Jonesboro, AR from February 2021 to April 2021. During this time, I assisted Nurses & Health Care Providers in the Wound Healing, Hospice, Out-patient Surgery, and Recovery Department.
Finally, from February 2021 to April 2021, I volunteered as a student at the Arkansas Food Bank in Jonesboro, AR. During this time, I assisted in packaging donated food items to facilitate the distribution of goods in Jonesboro.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Dutch
Limited
RicardusAcoyaPapiamento
Native/ Bilingual

References

References available upon request.

Timeline

Waiter and Bartender

Acoya Hotel
08.2017 - 11.2017

Waiter and Bartender

Steak House Restaurant
01.2015 - 05.2015

Nursing Aide Provider

Ricardus Nursing Home
01.2014 - 05.2014

Bachelor of Science - Zoology

Arkansas State University

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Jean-Marc Scorea