Jean-Marie Martin
Kensington,USA
Summary
Seeking a secure and challenging position will enhance my years of experience and expertise by contributing to the future of your company.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior On-Site Service Specialist MS Ops Onsite
Fannie Mae c/o Ricoh
11.2017 - 01.2025
- Responsible for desktop delivery of UPS, Fed Ex, USPS and DHL packages and envelopes, accountable and digital mail addressed to designated recipients respectively
- Checkpoint Scans of Outgoing Mail or In-House delivery pick up to be sent to other office locations via courier delivery for next business day
- Scanning of office supplies i.e. pens markers, staples, binder clips sticky notes and paper copy count level for copy machines.
- Other responsibilities include scanning office supplies; pens markers, staples, binder clips sticky notes and paper copy count for copy machines. Scanning Inbound packages or envelopes (UPS USPS Fed Ex and DHL using facilities’ TRAC software to be sent to the facilities’ scanning of packages and envelopes for suspicious content(s) according to security procedures.
IP Records Clerk
Baker Hostetler, LLP
04.2011 - 05.2015
- Distribute about 50 pieces of docketed folders United States Patent Trademark Office mail, First Class Mail and Priority Mail daily.
- Deliver and receive from 36 to 54 record files each day
- Effectively keep attorneys apprised of competing and/or compromising deadlines on a daily basis
- Weekly maintain current inventory by scanning document files assigned, consisting of about 2,600 files
- Routinely regulate production log of scanned and indexed files
- Receive and scan incoming Intellectual Property related mail both foreign and domestic utilizing firms document management system daily
Lead Customer Service Clerk
Howrey, LLP
09.1998 - 04.2011
- Processed a high volume of time sensitive incoming and outgoing facsimiles daily
- Trained approximately 20 co-workers and new employees on company mail processing machine and facsimile
- Distributed incoming mail and parcels such as UPS, DHL FED EX and USPS Express daily, weekly and monthly
- Routinely managed the courier service dispatch.
- Provided excellent mailroom customer service daily
- Efficiently processed US Mail and packages both foreign and domestic
- Managed confidential information daily
- Maintained and delivered accurate in-house facsimiles
Education
High School Diploma -
Bethesda Chevy Chase High School
05.1984
Skills
- Stocking Inventory
- Time Management
- Multitasking
- Conflict Resolution
- Shipping and Receiving
- Communicator
- Ambitious
- Accountable
- Accurate
- Caring
Certification
- Maintained and delivered accurate in-house facsimiles LICENSES & CERTIFICATES.
- Elite Enterprise - Records Software Course
- IRM IManage Records Training Course
- Legal Key Software
- Digital Mail
- Certification of Appreciation
Languages
Italian
Limited Working
French
Professional Working
Spanish
Professional Working
Timeline
Senior On-Site Service Specialist MS Ops Onsite
Fannie Mae c/o Ricoh
11.2017 - 01.2025
IP Records Clerk
Baker Hostetler, LLP
04.2011 - 05.2015
Lead Customer Service Clerk
Howrey, LLP
09.1998 - 04.2011
High School Diploma -
Bethesda Chevy Chase High School
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