Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Masik

Greer,SC

Summary

Dynamic and customer-focused professional with extensive experience in retail and food service, including a successful tenure at Cromer Food Services. Proven ability to enhance customer satisfaction through excellent communication and organizational skills, while effectively managing inventory and driving sales growth. Adaptable leader committed to fostering team collaboration and achieving operational excellence.

Overview

14
14
years of professional experience

Work History

Product Demonstrator

Club Demonstration Services
10.2021 - 12.2024

Ability to communicate and demonstrate cooking, serving, and selling Vender product to Club Members using organization, time management, and customer service skills.

Cafeteria Manager

Cromer Food Services
11.2019 - 11.2021
  • Managed daily operations of a self service cafeteria at The Magna Manufacturing facility
  • Analyzed customer feedback to drive menu improvements and service enhancements.
  • Oversaw inventory control, optimizing supply orders for cost efficiency.
  • Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
  • .

Assistant Manager

SPINX
08.2017 - 11.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Assistant Store Manager

Hamrick's Department Stores
09.2010 - 08.2017
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Implemented inventory management processes, reducing stock discrepancies and improving accuracy.
  • Developed promotional displays, enhancing product visibility and driving customer engagement.
  • Analyzed sales data to identify trends, informing strategic decisions for product placement.
  • Coordinated scheduling for store personnel, optimizing labor costs while maintaining service levels.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

High School Diploma -

Hanau American High School
Hanau, Germany

Skills

  • Customer focused
  • Outgoing personality
  • Sales experience
  • Food preparation experience
  • Organizational skills
  • Excellent communication
  • Team leadership
  • Adaptability and flexibility
  • Self motivation

Timeline

Product Demonstrator

Club Demonstration Services
10.2021 - 12.2024

Cafeteria Manager

Cromer Food Services
11.2019 - 11.2021

Assistant Manager

SPINX
08.2017 - 11.2019

Assistant Store Manager

Hamrick's Department Stores
09.2010 - 08.2017

High School Diploma -

Hanau American High School