Jean Masuekama
San Jose,CA
Summary
Management professional with proven track record leading teams and optimizing business processes. Known for strong leadership, customer oriented service, team work, and delivering measurable results. Expertise in finance, operations and compliance. Reliable and flexible, equipped to drive efficiency and support organizational goals effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dual Store Manager
Boba Guys
03.2024 - Current
- Oversee store operations, ensuring the store runs smoothly and efficiently, from opening and closing procedures.
- Staff Management: Hiring, training and scheduling employees. This includes performance evaluations, resolving disciplinary issues, and motivating the team.
- Guest service, providing an excellent experience though service standards and resolving complaints.
- Managing cash, money deposits and keeping records.
Assistant Manager
Pressed Juicery
12.2022 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Training new team members.
- Cash handling, verifying cash deposits and bank runs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future orders.
Operations Support Coordinator
CEMEX
12.2019 - 07.2022
- Annual budget forecast based on market shifts, business requirements and opex guidelines.
- Supervise operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
- Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
Education
Masters in Finance - Financial Analysis
EAFIT University
Colombia11-2018
BBA - Finance
EAFIT University
Colombia11-2018
Bachelor of Science - Business Administration
UNAB
Colombia01.2014
Skills
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
- Experienced in SAP software applications
- Skilled in Power Bi for data visualization
Certification
- Approved courses: “Advanced corporate finances”, November 2017, EAFIT University, Medellin, Colombia.
LANGUAGES
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dual Store Manager
Boba Guys
03.2024 - Current
Assistant Manager
Pressed Juicery
12.2022 - 02.2024
Operations Support Coordinator
CEMEX
12.2019 - 07.2022
Masters in Finance - Financial Analysis
EAFIT University
BBA - Finance
EAFIT University
Bachelor of Science - Business Administration
UNAB
Similar Profiles
Alex NguyenAlex Nguyen
SHIFT LEADER, BARISTA at Boba GuysSHIFT LEADER, BARISTA at Boba Guys
Drake CowleyDrake Cowley
Boba Barista/Barista Shift Lead at Boba GuysBoba Barista/Barista Shift Lead at Boba Guys
Brielle JenkinsBrielle Jenkins
Bobarista at Boba GuysBobarista at Boba Guys
Angelina LopezAngelina Lopez
Sales Associate at BurlingtonSales Associate at Burlington
Nolan WallaceNolan Wallace
Leasing Consultant at FPI ManagementLeasing Consultant at FPI Management