Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JEAN MAUGE

Kissimmee

Summary

Dynamic Motor Coach Operator with extensive experience at Mears Transportation, excelling in passenger assistance and safety measures. Proven track record of enhancing customer satisfaction through effective communication and accident prevention. Skilled in vehicle inspection and route navigation, consistently achieving timely deliveries while maintaining compliance with DOT regulations.

Overview

10
10
years of professional experience

Work History

Motor Coach Operator

Maze Transportation
02.2025 - Current
  • Conducted regular safety training sessions for new hires or returning employees, instilling the importance of adherence to company standards and regulations.
  • Maintained punctuality, consistently arriving at destinations on schedule through efficient route planning and time management skills.
  • Supported company initiatives for environmental sustainability, adopting eco-friendly driving habits that reduced carbon emissions.
  • Navigated traffic conditions skillfully while adhering to established schedules, minimizing delays or disruptions in service.
  • Utilized advanced onboard technology effectively for navigation purposes while also maintaining familiarity with traditional map-based routing methods when needed.
  • Contributed to increased revenues by driving additional charters during peak seasons or special events.
  • Collaborated with dispatchers to communicate route updates or changes, ensuring accurate information was relayed to passengers.
  • Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
  • Enhanced passenger satisfaction by providing safe and timely transportation services.
  • Ensured smooth operations, conducting thorough pre-trip inspections and addressing maintenance issues promptly.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.

Truck Driver

Merica Express
07.2024 - 02.2025
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Motor Coache Operator

Maingate Transportation
08.2023 - 06.2024
  • Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.
  • Reduced accidents and maintained safety records by adhering to company policies and federal regulations.
  • Improved fuel efficiency with careful route planning and consistent monitoring of vehicle performance.
  • Completed detailed trip reports accurately after each journey, documenting mileage traveled, hours worked, fuel consumption rates, and any incidents encountered during transit operations.

Owner Operator (Truck Driver)

BJR Transportation
03.2022 - 07.2023
  • Managed day-to-day business operations.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.

Lease Operator (Truck Driver)

State Express Inc
09.2020 - 01.2022
  • Dropped and hooked trailers and changed configuration of equipment.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Filled out load paperwork and DOT-mandated log books.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Inspected load security and checked for damages.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.

Motor Coach Operator

Mears Transportation
10.2018 - 09.2020
  • Served as a positive ambassador for the company, promoting its brand and services to potential customers during in-person interactions or through social media platforms.
  • Managed challenging situations calmly and professionally, maintaining positive relationships with passengers and coworkers alike.
  • Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Truck Driver

Prime Inc
03.2016 - 10.2018
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.

Education

High School Diploma -

Mid Florida Tech
Orlando, FL
03-2010

CDL A -

ROAD MASTER DRIVING SCHOOL
Orlando, FL
03-2016

Skills

  • Vehicle inspection proficiency
  • Defensive driving
  • Safety measures
  • Passenger assistance
  • Accident prevention
  • Emergency response readiness
  • Air breaks
  • Route navigation expertise
  • Passengers endorsement
  • Customer service
  • Pre-trip inspections
  • DOT regulations
  • CDL class A license

Languages

French
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Motor Coach Operator

Maze Transportation
02.2025 - Current

Truck Driver

Merica Express
07.2024 - 02.2025

Motor Coache Operator

Maingate Transportation
08.2023 - 06.2024

Owner Operator (Truck Driver)

BJR Transportation
03.2022 - 07.2023

Lease Operator (Truck Driver)

State Express Inc
09.2020 - 01.2022

Motor Coach Operator

Mears Transportation
10.2018 - 09.2020

Truck Driver

Prime Inc
03.2016 - 10.2018

High School Diploma -

Mid Florida Tech

CDL A -

ROAD MASTER DRIVING SCHOOL

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