Skilled leader with superior work ethic and great teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated person with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Assistant Manager
El Car Wash
12.2024 - Current
Open and close the store, ensuring a smooth and secure start and end to daily operations.
Send performance reports to management every 2 hours to track sales and operational success.
Troubleshoot and fix basic equipment issues inside the wash tunnel; escalate and coordinate repairs with tech teams when needed.
Lead and support team members during shifts, assign tasks, and maintain a high-quality workflow.
Support customers with account services, membership adjustments, billing issues, and general service assistance.
Volunteer
Hampton Inn & Suites By Hilton
06.2024 - 08.2024
Quickly mastered new software, ensuring a smooth transition and integration into daily operations.
Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Provided support and training to team members, enhancing their ability to use the software efficiently.
Contributed to improving team productivity by optimizing software usage for various tasks.
Team Member
SUBWAY®Restaurants
02.2020 - 08.2020
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Operated register to process payments and collect cash payment for order totals.