Summary
Overview
Work History
Education
Skills
Timeline
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Jean McGee

Jacksonville

Summary

Experienced and highly motivated team player with a background in clerical healthcare and esthetician services. Seeking a role to leverage expertise and develop skills in a dynamic healthcare environment. Passionate about providing exceptional patient care and dedicated to staying current on industry trends. Eager to contribute to the success of a progressive healthcare system.

Overview

37
37
years of professional experience

Work History

Patient Services Specialist, HMO, Switchboard

Nemours Children’s Specialty Clinic, Nemours
09.2001 - Current
  • Registration Specialist
  • Ensure all annual mandatory forms are in good order and on file in accordance with policies and procedures
  • Collect all co-pay, co-insurance, and self-pay amounts due for services rendered
  • Adhere to end of day business processing standards by verifying that cash analysis and receipts balance
  • Schedule follow-up appointments as instructed via appointment dispositions
  • Verify Insurance eligibility and benefits for appropriate division
  • Obtain appropriate insurance authorizations for specific division
  • Process encounters via registration and check-out work queues daily.

Licensed Esthetician

Halo Spa
02.2023 - 06.2025
  • Provided personalized skincare consultations to enhance client satisfaction and loyalty.
  • Executed advanced facial treatments, utilizing knowledge of skin types and conditions.
  • Educated clients on skincare routines and product recommendations for optimal results.
  • Maintained cleanliness and organization of treatment rooms to ensure a professional environment.
  • Implemented new skincare technologies to improve service efficiency and effectiveness.

Third Party Collections Agent

Capital Credit
01.1996 - 01.1998
  • Contacted customers who are delinquent in the repayment of bills and obtain payments, commitment agreements, and established repayment plan
  • Followed set policies and procedures when determining suitable collection solutions
  • Performed skip-tracing through the company’s collections system.

Proof Operator / Vault teller

Barnett Bank
01.1989 - 01.1995
  • Processed and encoded checks for deposit
  • Balanced and reconciled daily deposits
  • Prepared items for same and next day batch processing



Education

Career Certificate - Facial Specialty C.C.

Florida State College of Jacksonville
Jacksonville, FL
04-2022

Skills

  • Aesthetic principles application
  • Experience with various skin care technologies
  • Sanitation
  • Knowledge and adherence of HIPAA regulations
  • Competent in utilizing EPIC electronic health records
  • Patient scheduling and insurance experience
  • Exhibits patience during challenging situations
  • Flexible in fast-paced settings

Timeline

Licensed Esthetician

Halo Spa
02.2023 - 06.2025

Patient Services Specialist, HMO, Switchboard

Nemours Children’s Specialty Clinic, Nemours
09.2001 - Current

Third Party Collections Agent

Capital Credit
01.1996 - 01.1998

Proof Operator / Vault teller

Barnett Bank
01.1989 - 01.1995

Career Certificate - Facial Specialty C.C.

Florida State College of Jacksonville

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Jean McGee