Jean McMahon
Glastonbury
Summary
Nanny with experience in childcare, offering over 15 years of comprehensive experience in customer service, operations management, and team leadership. Adept at crafting structured routines and fostering environments where children thrive, while ensuring seamless communication and trust with families. Demonstrates exceptional problem-solving and organizational skills, with a proven track record of enhancing cognitive and physical development in children.
Overview
23
23
years of professional experience
Work History
Nanny
Self Employed
04.2022 - 12.2024
- Cared for multiple children
- Organized daily educational and recreational activities for children, enhancing cognitive development and physical skills while ensuring a safe and nurturing environment for 30 hours per week
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Customer Service/Accounts payable
Sid Harvey Industries
09.2011 - 01.2015
- Resolved customer inquiries via phone and e-mail
- Provided in house customer service to 50+ branch locations via phone and email
- Comprehensive data filing, which included filing of paperwork and composing of emails and letters
- Paid invoices and other standard AP tasks. Analyze financial reports and assessed for mistakes and missing information
- Created and edited standard operating procedures and policies for company wide implementation
District Manager
Joyce Leslie
04.2002 - 08.2011
- Orchestrated district-wide operational strategies across 6 retail locations
- Store merchandising
- Fulfilled store manager coverage as necessary and preformed all standard managerial operations including; opening and closing branches, handling large amounts of money, banking, and scheduling
- In person customer service and escalated customer service for customer issues unable to be resolved on a store level
- Analyzing of revenue reports, loss reports and inventory reports
- Staff recruiting and staff management when on-site
Education
CPR/AED, First Aid, Bloodborne Pathogens Certified
Current Until 2027Bachelor Of Liberal Arts -
Nassau Community College
Garden City, NYMedical Billing and Coding Certificate -
Sanford-Brown Institute
Garden City, NY01.2007
Skills
- Reliable and punctual
- Organizational skills
- Time-management skills
- Friendly
- Reliability and trustworthiness
- Emotionally supportive
- Toddler care experience
- Infant care experience
- Valid Driver's license
- First aid certified
- Safety awareness
Timeline
Nanny
Self Employed
04.2022 - 12.2024
Customer Service/Accounts payable
Sid Harvey Industries
09.2011 - 01.2015
District Manager
Joyce Leslie
04.2002 - 08.2011
Medical Billing and Coding Certificate -
Sanford-Brown Institute
CPR/AED, First Aid, Bloodborne Pathogens Certified
Bachelor Of Liberal Arts -
Nassau Community College
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