Jean M. Goodrich

Dynamic leader with a proven track record at Summit Pointe, excelling in change management and strategic organizational leadership. Spearheaded innovative programs that enhanced community mental health services, ensuring compliance and financial sustainability. Renowned for effective team leadership and integrity-driven decision-making, driving impactful results in complex environments.

• Board President, Calhoun Intermediate School District Board of Education, 07/2021, Present
• Member, Calhoun County Health Department Advisory Board, 11/2020, Present
• Chair, The Coordinating Council Cabinet, 2015, Present
• Appointed, Athens Township Library Board, 2022, Present, Board President
• Member, Battle Creek Homeless Shelter, 2021, 2024
• Trustee, Union City Community Schools, 06/2004, 12/2012
• Trustee, Union City Community Schools, 01/2015, 12/2021
• Member, Alano Club of Battle Creek, 2022, 2024

Sault Ste. Marie Band of Chippewa Indians, Sault Ste. Marie, Michigan

• Deb Davis, VP Commercial Loan Officer, Southern Michigan Bank and Trust, 269-425-4656
• Joe du Lac, System Senior Vice President and Chief Operating Officer, Bronson Battle Creek Hospital, 810-656-1939
• Dr. Terance Lunger, Superintendent, Calhoun County Intermediate School District (CISD), 269-841-6004
• Brenda Hunt, Vice President of Growth Strategy, Gingras Global, Former CEO, Battle Creek Community Foundation, 269-986-2181

• High Performing Teams, Train the Trainer
• Situational Team Leadership, Train the Trainer
• Situational Leadership Training

• Chief Executive Officer, Summit Pointe (Community Mental Health of Calhoun County), Battle Creek, Michigan, 01/2015, Present, Implement a change management strategy that promotes transparency and creates a culture of candor in the organization., Ensures short term strategy goals that include clinical outcomes and financial solvency for the organization according to MDHHS, Southwest Michigan Behavioral Health, Federal and State grants, and third-party payer contractual obligations., Responsible for all day-to-day management decisions and communicates directly to the Board., Implement an effective corporate compliance program that will meet mandated obligations while ensuring integrity in the overall operations of the organization., Ensure legal directives are completed timely as part of the transitional phase for the organization., Implement necessary programs and administrative changes to meet financial goals of the overall organization., Solicit feedback on organizational barriers from staff and external agencies that will improve the performance and maintain community support for long term sustainability of the organization., Implemented Crisis Intervention Team training for Law Enforcement and First Responders - started in 2017., Opened First Step Psychiatric Urgent Care Center in 2021., Started Jail Services Team in 2021., Received SAMSA staffing grant awards for Community Behavioral Health Clinic and Assisted Outpatient Treatment related programming., Relocated the main Summit Pointe Administrative Offices in December 2022 through a $3.5M renovation project., Accepted into the State of Michigan CCBCH demonstration project in fall of 2024., Led the organization through a successful CARF accreditation survey ensuring compliance with all standards for past 2 surveys., Implemented LEAN principles in January 2024 for all clinical and administrative teams.
• Director, Outpatient Services, Summit Pointe (Community Mental Health of Calhoun County), Battle Creek, Michigan, 11/2003, 01/2015, Provides overall administrative responsibility for the daily operations of the three outpatient clinics and the primary care office., Responsible for recruitment of medical staff providers., Administrative responsibility for community-based case management, assertive community treatment and Autism clinical teams., Responsible for maintaining adequate staffing for various clinical roles., Develop and maintain systems to provide quality care for mental health customers.
• Medical Services Coordinator, Summit Pointe (Community Mental Health of Calhoun County), Battle Creek, Michigan, 01/1995, 11/2003, Marketing of outpatient clinic., Responsible for primary care physician contacts and referral relationship building., Maintain relationships with payer contacts., Establish office procedures and ensure accurate medical record processes.