Jean-Michel Muhire
Avondale,AZ
Summary
With a decade of experience in Operations, I have consistently led efforts in process optimization and strategic planning to drive operational excellence. I’m skilled in project management, teamwork, and negotiating, which has helped save costs and improve productivity throughout my career. Notable achievements include successfully onboarding over 20 professionals and executing impactful cost-reduction strategies. My career, including my consulting work, highlights my ability to analyze challenges, find creative solutions, and lead teams effectively.
Overview
11
11
years of professional experience
Work History
Operations Consultant
Dental Synergy Services
07.2024 - Current
- Enhanced operational efficiency by 7% across multiple client locations by analyzing and streamlining key processes.
- Negotiated vendor contracts, driving a 30% reduction in procurement costs without compromising on service or quality.
- Managed payroll for 40 employees, ensuring 100% accuracy and timely payments through effective systems and oversight.
- Developed and implemented recruitment strategies, successfully onboarding over 20 high-performing professionals to optimize team performance.
- Optimized supply chain operations, reducing inventory costs, and ensuring timely and accurate delivery of essential resources.
- Delivered multi-location projects on time and within budget by applying strategic planning and resource management.
- Led the design and implementation of workflow enhancements, boosting team productivity, and improving overall operational output.
Director of Operations
American Dental/Sahara Dental Group
03.2021 - 07.2024
- Optimized daily operations across multiple locations, driving a 12% improvement in efficiency.
- Achieved an 18% cost reduction through strategic vendor management.
- Spearheaded recruitment and training programs, enhancing team productivity and engagement.
- Provided expertise in payroll management, ensuring regulatory compliance, and operational accuracy.
- Managed the successful delivery of various complex projects, achieving results on time and within budget.
- Introduced advanced inventory control solutions, cutting supply waste by 20%.
- Enhanced client satisfaction by 15% through optimized service delivery protocols.
Executive Assistant to COO
New England Family Dentistry and Company (NEFD)
03.2014 - 03.2021
- Advanced from Operations Coordinator to Orthodontic Program Manager, then to Executive Assistant to the COO, earning increasing responsibility and trust in managing key operations and supporting executive leadership.
- Drove 100% on-time project completion by supporting effective planning and execution, ensuring smooth operations across multiple locations.
- Managed executive schedules with 95% accuracy, enabling seamless daily operations, and maximizing time management.
- Fostered cross-department collaboration by streamlining communication processes, improving team coordination, and operational efficiency.
- Introduced new tracking systems, enhancing data accuracy and accessibility, which supported more informed decision-making.
- Led team training initiatives, boosting productivity by 8%, and enhancing overall service delivery and team engagement.
- Identified and implemented cost-saving strategies, reducing departmental expenses by 5%, while maintaining service quality.
Education
Project Management Certificate - Project Management
Google
03-2025
Integrated Bachelor and Master of Science - Statistics with Computer Applications
Annamalai University
Tamil Nadu, India07.2013
Certificate in Research Methodology and Data Analysis Using Advanced Statistical Packages -
Annamalai University
Tamil Nadu, India03.2013
Skills
- Project Management
- Process Optimization
- Team leadership and collaboration
- Strategic Planning and Execution
- Problem Solving and Decision-Making
- Strategic negotiation
- Best practices implementation
- Customer relationship management
- Budget management
- Integrity and honesty
Languages
3
References
Available upon request.
Accomplishments
Honored with an award for exceptional leadership in enhancing efficiency, promoting cross-departmental teamwork, and achieving company goals, resulting in significant gains in productivity and cost reductions at New England Family Dentistry.
Timeline
Operations Consultant
Dental Synergy Services
07.2024 - Current
Director of Operations
American Dental/Sahara Dental Group
03.2021 - 07.2024
Executive Assistant to COO
New England Family Dentistry and Company (NEFD)
03.2014 - 03.2021
Project Management Certificate - Project Management
Google
Integrated Bachelor and Master of Science - Statistics with Computer Applications
Annamalai University
Certificate in Research Methodology and Data Analysis Using Advanced Statistical Packages -
Annamalai University
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