Jean Moore
Johnstown,PA
Summary
Dedicated professional with strong communication and data management skills, committed to enhancing workflow efficiency and ensuring compliance with legal standards. Proven ability to support organizational goals through effective administrative support and meticulous record management.
Overview
35
35
years of professional experience
Work History
Magisterial District Clerk
Cambria County
Johnstown, PA
05.2025 - 08.2026
- Managed public records, ensuring compliance with state regulations to uphold legal standards.
- Compiled, organized and maintained confidential records in accordance with legal requirements.
- Performed data entry of court filings into computer system, scheduled hearings, and notified involved parties.
- Assisted constituents with inquiries regarding district services and processesed payments.
- Implemented office procedures to streamline workflow, improving overall operational effectiveness.
Verbatim Hearing Reporter
Stratcomm, Inc.
Johnstown, PA
03.2023 - 05.2025
- Recorded and transcribed hearing testimonies.
- Compiled and submitted comprehensive documentation for each hearing.
- Coordinated participant outreach to confirm hearing attendance.
At-Home Transcriptionist
Sargeant's Personnel Agency
Johnstown , PA
09.2023 - 11.2023
- Coordinated transcription workflow to consistently meet tight deadlines while maintaining quality.
- Established and maintained rigorous transcription quality assurance standards and metrics.
- Verified contextual accuracy of reports by replaying dictation tapes.
Co-leader and Product Manager
Girl Scouts of Western PA
Johnstown, PA
10.2017 - 05.2023
- Managed product development and strategy for troop initiatives as Product Manager for Girl Scout troop.
- Coordinated planning and implementation of group activities, fostering teamwork and skill development.
- Assisted troop leader in organizing community activities for girls, enhancing engagement and participation.
Personal Care Aide
Ignite Solutions, Inc.
Johnstown, PA
08.2021 - 06.2022
- Provided tailored instructional support to students with disabilities, enhancing their learning experience in educational settings.
- Supported educators in daily classroom activities, facilitating effective learning and engagement.
- Maintained a secure and organized cafeteria environment, promoting positive interactions among students during lunch.
Substitute Secretary
Westmont Hilltop School District
Johnstown , PA
05.2021 - 12.2021
- Streamlined filing systems for efficient document retrieval.
- Assisted permanent secretary in managing increased workload during busy periods.
- Welcomed visitors and managed front reception, ensuring positive first impressions.
- Operated office equipment such as photocopiers, scanners, and fax machines.
Child Caregiver
At-Home Care Company
Johnstown, PA
11.2010 - 08.2021
- Implemented play-based learning methods to teach basic language and math concepts.
- Facilitated development of social, communication, and problem-solving skills in children.
- Monitored and guided children's play activities to promote engagement and learning.
Customer Service Representative
NiSource, Inc.
Johnstown, PA
08.2007 - 10.2010
- Addressed and resolved billing and service inquiries, enhancing customer satisfaction.
- Handled inbound inquiries, providing accurate bill and service information to customers.
- Identified customers' needs for additional support with bill payments, ensuring clarity and understanding.
Retail Manager
Deb Shops, Inc. and Guess, Inc.
Johnstown/Grove City, PA
11.2001 - 04.2007
- Cultivated strong customer relationships through exceptional service delivery.
- Oversaw inventory, cash, and payroll processes to ensure operational efficiency.
- Prepared staff work schedules and assigned team members to specific duties.
- Led training and mentorship for new employees on various company programs.
Cash Office Manager
Giant Eagle
Slippery Rock, PA
11.1991 - 11.2001
- Balanced financial books and ensured accuracy of cash drawers, supporting overall financial integrity.
- Executed opening, closing, and shift change functions to uphold daily operational standards.
- Led and mentored newly hired employees on company programs, enhancing their onboarding experience.
Education
Graduate Certificate - Business Management/Administrative
Sawyer School of Business
Pittsburgh, PA10-1991
Skills
- Transcription accuracy
- Documentation preparation
- Data management
- Quality assurance
- Record management
- Office management
- Attention to detail
- Typing accuracy
- Punctuation accuracy
- Time management
- Administrative support
- Effective communication
- Customer service
- Grammar proficiency
Affiliations
- I enjoy reading, hiking, yoga, and I am currently learning a new language.
Timeline
Magisterial District Clerk
Cambria County
05.2025 - 08.2026
At-Home Transcriptionist
Sargeant's Personnel Agency
09.2023 - 11.2023
Verbatim Hearing Reporter
Stratcomm, Inc.
03.2023 - 05.2025
Personal Care Aide
Ignite Solutions, Inc.
08.2021 - 06.2022
Substitute Secretary
Westmont Hilltop School District
05.2021 - 12.2021
Co-leader and Product Manager
Girl Scouts of Western PA
10.2017 - 05.2023
Child Caregiver
At-Home Care Company
11.2010 - 08.2021
Customer Service Representative
NiSource, Inc.
08.2007 - 10.2010
Retail Manager
Deb Shops, Inc. and Guess, Inc.
11.2001 - 04.2007
Cash Office Manager
Giant Eagle
11.1991 - 11.2001
Graduate Certificate - Business Management/Administrative
Sawyer School of Business