Jean Mora
Doral,FL
Summary
Bachelor of Science in Marketing - San Ignacio University graduated in December 2020, deep interest in marketing and sales. Excels in understanding customer needs, providing outstanding customer service, coordinating simultaneous activities in order to produce excellent results, communicating assertively with management, difficult clients, and solving issues on the spot. Skilled at working in cross-functional and multicultural teams, producing results under pressure, and building solid relationships with key stakeholders. Highly reliable, and both result and people oriented. Bilingual (EN/ES).
Overview
6
6
years of professional experience
Work History
Sales Associate
Caramelos Design
Miami, FL
06.2022 - Current
- Developed promotional strategies to increase sales volume.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Tracked sales performance metrics to identify trends in market place.
- Organized stockroom shelves according to size, color or style
- prospecting by door Knocking cold calling and email to capitalize new clients
- Built and maintained relationships with peers and upper management to drive team success.
Sales Merchandiser
Coca-Cola
Miami, FL
01.2019 - 06.2021
- Selling products and displays to customers following prescribed sales priorities.
- Customarily and regularly performs these primary duties in the field visiting customer accounts away from a company facility or office.
- Review business results with customers
- Communicate account activities to appropriate parties.
- Some merchandising and rotation inspection. Resolve customer inquiries, including researching and closing customer service tickets.
- Transport, replace, and maintain Point of Sale advertising as appropriate for account .
Education
Marketing
San Ignacio University
Miami, FLSkills
- Product Sales
- Written and oral communication skills
- Customer Service
- Inventory Tracking
- Problem-solving skills
- Goal-Oriented
- Relationship selling
- Time Management
- Product Recommendations
- Negotiation Tactics
- Positive and professional
- Sales Development
Accomplishments
- First responder course / Miami Dade college , Miami FL
- EMT school / FR training academy , Orlando FL
Volunteer Experience
Soccer Coach for Special Needs Children 2015-2017
Leadership Experience
San Ignacio University, Joda Case Project/Marketing undergraduate studies, 2018, Developed a business plan for a company dedicated to distributing and selling cell phone cases in the Miami metropolitan area, which included vision, mission, values, and marketing mix.
Timeline
Sales Associate
Caramelos Design
06.2022 - Current
Sales Merchandiser
Coca-Cola
01.2019 - 06.2021
Marketing
San Ignacio University