Jean Muzideyi Mujuru
El Paso,TX
Summary
Adept IT Technician with a robust background at the Air Force of Zimbabwe, showcasing expertise in hardware troubleshooting and IT security. Excelled in enhancing organizational connectivity and safeguarding sensitive data, leveraging skills in Microsoft Office Suite and database management. Demonstrated exceptional problem-solving abilities and a proactive approach to overcoming IT challenges, significantly improving system efficiency.
Overview
13
13
years of professional experience
Work History
IT Technician
Air Force of Zimbabwe
09.2010 - 01.2024
- Maintained and repaired HP laptops and IT equipment
- Performed software updates and antivirus installations
- Managed IT inventory, ensuring accurate equipment tracking
- Set up desktop computers and maintained office IT systems
- Monitored and troubleshoot network connectivity issues
- Installed encryption software to safeguard sensitive data
- Designed certificates and business cards for official documentation
- Configured data card printers for ID printing
- Established virtual meeting platforms for executive communications
- Installed WiFi networks to improve organizational connectivity
Education
Bachelor of Business Management and Information Technology - Honors
Diploma in Office Administration -
Diploma in Cybersecurity -
Alison
Senior Non-Commissioned Officer’s Management Course - Certificate
Certificate in Global Management Skills and Strategies -
Certificate in Secretarial and Office Administration -
Foundation Certificate in Secretarial and Office Administration -
Certificate in Registry Procedures -
Certificate in Elementary Personnel Procedures -
Administration Induction Course - Certificate
Computer Appreciation Course - Certificate
ICRC Certificate of Training -
Skills
- Microsoft Office Suite
- Operating Systems & Cybersecurity
- Networking & WiFi Installation
- Hardware Troubleshooting & Repairs
- Software Updates & Antivirus Management
- Data Encryption & IT Security
- Database Management
- Virtual Platforms & Video Conferencing
- IT Equipment Inventory Management
- Printer & ID Card Printer Configuration
- Technical Documentation & Report Writing
Timeline
IT Technician
Air Force of Zimbabwe
09.2010 - 01.2024
Bachelor of Business Management and Information Technology - Honors
Diploma in Office Administration -
Diploma in Cybersecurity -
Alison
Senior Non-Commissioned Officer’s Management Course - Certificate
Certificate in Global Management Skills and Strategies -
Certificate in Secretarial and Office Administration -
Foundation Certificate in Secretarial and Office Administration -
Certificate in Registry Procedures -
Certificate in Elementary Personnel Procedures -
Administration Induction Course - Certificate
Computer Appreciation Course - Certificate
ICRC Certificate of Training -
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