Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JEAN NERIS

Anaheim,USA

Summary

Accomplished Online Safety Specialist with a strong track record at Google in enhancing content quality through bilingual quality assurance and risk assessments. Expertise in data analytics and cultural awareness has led to significantly improved moderation outcomes. Proven ability to drive continuous improvement initiatives while leveraging software localization and project management skills to optimize content policies. Keen on advancing online safety measures within a dynamic environment.

Overview

4
4
years of professional experience

Work History

Quality Analyst

Google by Vaco
San Francisco, CA
12.2021 - Current
  • Analyzed and labeled large datasets (images, text, audio, and video) for machine learning model training, ensuring data accuracy and consistency for AI systems.
  • Developed and fine-tuned large language models (LLMs) for a variety of natural language processing (NLP) tasks, including text generation, sentiment analysis, and language translation.
  • Conducted quality assurance checks on labeled data to ensure compliance with project standards, resulting in a 98% improvement in model accuracy.
  • Collaborated with data scientists and engineers to identify labeling requirements, develop labeling guidelines, and address data quality issues.
  • Used moderation tools to enforce decisions, and escalate complex cases.
  • Assessed risks and identified gaps in content moderation policies.
  • Collaborated with cross-functional teams to refine content policies and processes.
  • Stayed updated on industry trends, and provided strategic insights.
  • Analyzed moderation data and presented findings for improvement.
  • Used Excel, SQL, and Python for data preprocessing and analysis.
  • Acted as a subject matter expert, providing training and support to team members.

Bilingual Content Moderator

Google
Palo Alto, USA
05.2021 - 01.2022
  • Reviewed 400+ user-generated ads daily, ensuring compliance with platform policies in both English and Portuguese.
  • Identified and removed inappropriate or non-compliant ads, escalating complex cases as needed.
  • Used moderation tools to assess ad content and maintain accuracy in decision-making.
  • Collaborated with cross-functional teams to improve ad review processes and provide training to new moderators.

Education

Google Project management -

Coursera
03.2024

ESL certification -

City College of San Francisco
San Francisco, CA
01.2021

Bachelor of Science - Accounting

Pontifical Catholic University of Goiás
Goiânia, Goiás, Brazil
02.2017

Skills

  • Data analytics
  • Annotation
  • Software localization
  • Project management
  • User generated content moderation
  • Large Language Models
  • Cultural awareness
  • Translation expertise

Languages

Portuguese
Native/ Bilingual
English
Full Professional

Timeline

Quality Analyst

Google by Vaco
12.2021 - Current

Bilingual Content Moderator

Google
05.2021 - 01.2022

Google Project management -

Coursera

ESL certification -

City College of San Francisco

Bachelor of Science - Accounting

Pontifical Catholic University of Goiás

Similar Profiles

CREATE PROFILE
JEAN NERIS