Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations within the restaurant. Committed to developing a strong working relationship with all members of the restaurant staff to promote optimal service delivery.
Hi, I’m
JEAN PENA ALVAREZ
Granite Springs ,New York
Summary
Overview
6
years of professional experience
Work History
Stop and Shop Supermarket
Store Clerk
08.2023 - Current
Job overview
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Assisted customers in navigating the company''s website, ensuring seamless online shopping experiences.
- Collaborated with other departments to ensure a seamless online shopping experience for customers.
- Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Collaborated with team members to achieve daily sales goals and optimize store performance.
Chili's
HOST
08.2021 - 03.2022
Job overview
- Maintained a high level of cleanliness in the restaurant, greeted guests in a friendly manner, escorted guests to tables, presented a positive first impression, and worked collaboratively with staff during peak hours.
Putnam Nursing and Rehabilitation Center
WARD HELPER
09.2018 - 03.2019
Job overview
- Assisted in planning recreational activities, provided support to residents, encouraged participation, assisted in setup and cleanup, and documented residents' participation and behavior.
Education
Mahopac High School Mahopac, NY
06.2022
University Overview
Skills
- Dining Room Management
- Customer Service
- Group Reservations Management
- Reservation Coordination
- Event Planning
- Warm and Friendly
- Legal Standards
- Bussing Experience
- Enter Orders
- Reading Comprehension
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Store Clerk
Stop and Shop Supermarket
08.2023 - Current
HOST
Chili's
08.2021 - 03.2022
WARD HELPER
Putnam Nursing and Rehabilitation Center
09.2018 - 03.2019
Mahopac High School
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