Jean Perez
Server
Orlando,Florida
Summary
Dynamic and adaptable professional with a proven track record at El Tapatio, excelling in high-pressure environments through exceptional customer service and a strong work ethic. Skilled in cash handling and guest engagement, I enhanced customer satisfaction and trained new hires, demonstrating both leadership and collaborative abilities. Quick to master new technology, my focus on achievements and ability to multitask set me apart.
Overview
3
3
years of professional experience
Work History
Server
El Tapatio
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Kitchen
El Importado
06.2021 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
5 -
Rafael Rivero Oramas
Charallave Miranda Venezuela 07.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Server
El Tapatio
03.2023 - Current
Kitchen
El Importado
06.2021 - 02.2023
5 -
Rafael Rivero Oramas