Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jean Perez

Thornton

Summary

Operations professional with strong track record in optimizing processes and driving efficiency. Skilled in team leadership, strategic planning, and problem-solving. Recognized for delivering impactful results through effective collaboration and adaptability to changing needs. Known for strong communication, analytical thinking, and ability to manage multiple priorities.

Overview

5
5
years of professional experience

Work History

Ops. Supervisor

FedEx
12.2022 - Current
  • Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
  • Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
  • Increased customer satisfaction by implementing service improvements based on feedback analysis.
  • Leveraged data analytics tools to identify patterns in operational metrics that informed proactive adjustments to strategy execution plans.
  • Developed and executed strategic plans for achieving targeted business growth and profitability.

Package Handler Trainer

FedEx
01.2021 - 12.2022
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.

Package Handler

FedEx
04.2020 - 01.2021

Education

CBTis 122
Chihuahua, Mx.
06.2019

Skills

  • Strategic planning
  • Project management
  • Employee training
  • Team building
  • Conflict resolution
  • Employee engagement
  • Problem-solving
  • Team leadership
  • Planning and implementation

Languages

Spanish
Native or Bilingual

Timeline

Ops. Supervisor

FedEx
12.2022 - Current

Package Handler Trainer

FedEx
01.2021 - 12.2022

Package Handler

FedEx
04.2020 - 01.2021

CBTis 122

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Jean Perez