Karen Howland
Patchogue,NY
Summary
Dynamic Financial Services Representative with a proven track record at Teachers Federal Credit Union, excelling in customer relationship building and financial services. Achieved sales targets through exceptional client relationship management and in-depth industry knowledge. Skilled in account maintenance and cash handling, consistently enhancing customer satisfaction and branch performance.
Overview
31
31
years of professional experience
Work History
Financial Services Representative
Teachers Federal Credit Union
08.1993 - Current
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
Education
High School Diploma -
Patchogue Medford High School
Medford, NY06.1991
Skills
- Financial Services
- Customer Relationship Management
- Cash Handling
- Customer Relationship Building
- Sales Goals
- Loan Applications
- Certificates of deposit
- Teller transactions
- Payments Processing
- Client Relationship Building
- Account documentation
- Account Maintenance
Timeline
Financial Services Representative
Teachers Federal Credit Union
08.1993 - Current
High School Diploma -
Patchogue Medford High School
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