Jean Pierre Ngassa
Amesbury,MA
Overview
26
26
years of professional experience
1
1
Certification
Work History
Program Assistant Manager -Specialist Behavior 1
Eliot CHS
12.2015 - Current
- Leading the Team of 15 staff members
- Provide effective and responsive residential supports to individuals.
- Assist individuals in learning life skills such as participating in meaningful life activities.
- Implement and guide behavioral goals and record each individual’s behavior plan.
- Maintain friendly and professional relationships with guardians and families of individuals we served.
- Managed both digital and physical filing systems and retrieved documents as required.
- Assisted with planning and coordinating day-to-day and special program activities.
- Assisted in development of strategic plans, aligning program goals with organizational objectives.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Streamlined administrative processes, significantly reducing paperwork turnaround time.
- Enhanced team productivity by organizing efficient filing systems and workflow procedures.
- Strengthened communication between team members by establishing clear channels for information sharing.
- Strengthened relationships with stakeholders through regular, effective communication and timely updates on program progress.
Direct Care Professional
Turning Point inc.
12.2015 - Current
- Administered Medication to 5 individuals in the group home
- Provide effective and responsive residential supports to 5 individuals.
- Provided clients with help moving in and out of beds, baths, wheelchairs, and with dressing and grooming.
- Checked clients pulse, temperature and respiratory.
- Ordered medications et verify MAR.
Residence Director
Seven Hills Foundation
04.2009 - 10.2015
- Assisted in providing support to the Area Director in the daily operations of the program.
- Provided effective residential supports to five clients and led eight staff members.
- Created measurable objectives goals for yearly ISP.
- Attended and facilitated clinical, ISP, and family meeting.
- Coordinated program meetings and implement new procedures, daily scheduling and training, payrolls.
- Ensured environmental safety and compliance with company and state standards.
- Managed program finances, office and case of the individuals served, ordered medications.
- Streamlined communication between staff members and administration, facilitating efficient decision-making processes.
- Implemented assessment tools to gauge overall program effectiveness and identify areas requiring improvement or further development.
- Championed sustainability initiatives within the residence hall, educating residents on eco-friendly practices and reducing facility waste levels.
- Managed room assignments process while addressing accommodations requests related to accessibility or other special needs.
- Managed budgets for residence hall operations, ensuring prudent allocation of funds for necessary expenses.
- Increased retention rates through proactive intervention strategies for academically at-risk students.
- Promoted healthy lifestyle choices among residents through wellness-focused events and educational initiatives.
- Maintained safe living conditions by enforcing residence policies and conducting regular building inspections.
Financial Director
Tokheim-Socatem
04.2000 - 07.2007
- Managed and supervised general accounting and financial reporting activities.
- Created budgets and forecasts for the management group.
- Established relationships with banks, insurances companies and government.
- Developed company’s accounting procedures.
- Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
- Managed cross-functional teams to successfully execute strategic financial initiatives.
- Strengthened internal controls to mitigate risks related to fraud or theft of company assets.
- Maximized tax savings opportunities through diligent tax planning strategies in line with applicable laws and regulations.
Education
No Degree - English Language
North Shore Community College
Lynn, MA12.2014
Master Degree - Economics and Finance
University of Yaounde
Douala, Cameroon12.1988
Bachelor Degree - Accounting
University of Yaounde
Douala, Cameroon06.1984
Skills
- Proficient in Microsoft Word, Excel, and Sage-S
Certification
Map. CPR. FIRST AID. Human Right Advocate, Fire Safety Officer, Nurse Aide Training Program, HHA.
Languages
French (Fluent); English (Proficient); Bangangte (Fluent)
Section name
- Case Management Skills.
- Direct care professional with over 15 years experiences in Health-care and housekeeping.
- Team leader
- Superb ability to work independently.
- Strong ability to learn new tasks and make decision easily
- Excellent oral communication.
- Solves problems creatively
- Uncommon sense of flexibility and the ability to improve.
Timeline
Program Assistant Manager -Specialist Behavior 1
Eliot CHS
12.2015 - Current
Direct Care Professional
Turning Point inc.
12.2015 - Current
Residence Director
Seven Hills Foundation
04.2009 - 10.2015
Financial Director
Tokheim-Socatem
04.2000 - 07.2007
Master Degree - Economics and Finance
University of Yaounde
Bachelor Degree - Accounting
University of Yaounde
No Degree - English Language
North Shore Community College