Jean Prosper
Lansing,MI
Summary
Using critical thinking to successfully manage various tasks from conception to completion by reducing costs while maintaining high-quality standards. Known for excellent problem-solving skills and the ability to collaborate effectively with cross-functional teams.
Overview
30
30
years of professional experience
Work History
Agent/Resident Insurance Producer
National Life Group
Lansing, MI
12.2023 - Current
- Developed personalized plans to meet clients' specific needs and goals.
Contractor
Self-Employed
Lansing, MI
11.2016 - Current
- Identified needs of customers promptly and efficiently.
CMH Technician
Moore Living Connections
Lansing, MI
11.2011 - 11.2016
- Managed quality control and maintained high level of customer satisfaction.
Customer Service Rep/ Sub Shift Supervisor
Quality Dairy Company
Lansing, Michigan
08.2002 - 06.2014
- Assisted customers with product selection when needed.
- Performed cash handling duties such as counting money and balancing registers.
Construction / Lab Technician
TES TECH, Inc.
Lansing, MI
07.2007 - 08.2008
- Assisted with diverse construction challenges to help team and customer.
Field / Lab Technician
RTI International Metals
Dearborn, Michigan
07.2004 - 07.2007
- Conducted Air Pollution Study for EPA.
Customer Service Representative
Meijer
Lansing, Michigan
08.1998 - 08.2002
- Developed strong relationships with customers by providing personalized assistance and support.
Supervisor / Trainer
Peckham, Inc.
Lansing, Michigan
08.1994 - 08.1998
- worked on various auto parts for GM.
Education
Master of Science - Engineering Management Or Leadership
National University
San Diego, CA10-2024
Bachelor of Science - Civil Engineering
University of Detroit Mercy
Detroit, MI04-2022
Skills
- Providing customer service
- Lab experience
- Management
- Construction material testing
- Microsoft Office, Word, & Excel
- PowerPoint, AutoCAD, Minitab, Google Earth, and Bluebeam
References
References available upon request.
Timeline
Agent/Resident Insurance Producer
National Life Group
12.2023 - Current
Contractor
Self-Employed
11.2016 - Current
CMH Technician
Moore Living Connections
11.2011 - 11.2016
Construction / Lab Technician
TES TECH, Inc.
07.2007 - 08.2008
Field / Lab Technician
RTI International Metals
07.2004 - 07.2007
Customer Service Rep/ Sub Shift Supervisor
Quality Dairy Company
08.2002 - 06.2014
Customer Service Representative
Meijer
08.1998 - 08.2002
Supervisor / Trainer
Peckham, Inc.
08.1994 - 08.1998
Master of Science - Engineering Management Or Leadership
National University
Bachelor of Science - Civil Engineering
University of Detroit Mercy
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