Jean Ramos
Winter Haven,FL
Summary
Detail-oriented, attentive stock associate Consistently ensures an efficient and effective flow of merchandise and delivery on all aspects of stockroom standard operating procedures. Dedicated to providing support to fellow employees to complete tasks according to preset schedules and processes. Highly motivated focused professional with experience as an assembly manufacturing and picker. Adept at identifying and implementing shop floor process optimization and control methods to eliminate turn-backs to reduce overall assembly costs. Consistently participates in lean manufacturing and continuous improvement initiatives. Strong project and planning skills with keen ability to multi-task in a fast-paced, results-driven environment.
Overview
6
6
years of professional experience
Work History
Delivery Box Driver
McLane Company
01.2022 - 07.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Picker & Packer(Outbound)
McKesson Medical & Surgical
03.2020 - 12.2022
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used RF scanners to track orders and verify accuracy.
- Pulled orders quickly to maintain demanding productivity goals.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
- Utilized equipment such as pallet jacks, forklifts, and reach trucks proficiently, speeding up the picking process without compromising safety standards.
- Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
- Transported merchandise pallets to move in warehouse.
Delivery Driver & Warehouse
Amazon DSP
04.2018 - 01.2020
- Transported and safely delivered items to prevent damage or loss.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Inspected vehicle and maintained gas, oil, and water levels.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
El Paso Community College
El Paso, TXSkills
- GPS and route planning
- Loading and unloading
- Vehicle inspections
- Transportation
- Commercial driving
- Basic vehicle repairs
- Order picking and processing
- Equipment monitoring
- Shipping and packaging
- Delivery pickup
- Multitasking
- Problem-solving abilities
- Flexibility
- Physical Strength
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Delivery Box Driver
McLane Company
01.2022 - 07.2024
Picker & Packer(Outbound)
McKesson Medical & Surgical
03.2020 - 12.2022
Delivery Driver & Warehouse
Amazon DSP
04.2018 - 01.2020
El Paso Community College