Jean Redmond
Bangor
Summary
Results-driven professional with strong attention to detail and organizational skills honed in fast-paced office and retail environments. Proven ability to deliver exceptional customer service while collaborating effectively within teams and excelling in independent roles. Demonstrated adaptability and commitment to achieving operational excellence. Expertise in managing multiple tasks efficiently to enhance customer satisfaction and drive business success.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Administrative Assistant
RD Faulkner Corp
Brewer
05.2020 - 04.2022
- Responsible for customer service, maintaining files, coordinating special marketing projects, answering phones, collecting rents for 52 unit apartment complex, executing and renewing leases and being the liaison between tenants and maintenance dept.
- Also, the liaison between the New England network of dealers of outdoor and forestry products and the sales and service departments.
Front Desk Receptionist - Team Leader
MVC Technologies, Inc.
Bangor
03.2018 - 02.2020
- Front desk receptionist and coordinator for busy medical office requiring greeting each patient, and having working knowledge of medical platforms and terminology, taking payments and doing end of day reports, faxing medical releases, scanning and uploading patients files, following up with providers and keeping the office running smoothly.
- Multi-tasking is a must and organization essential.
Design and Color Consultant
Bangor Paint Store
Bangor
05.2015 - 01.2018
- Worked with customers on a wide variety of home decorating projects from choosing paint colors to coordinating home building and remodeling projects for continuity of color and design throughout.
Retail Manager/Buyer
Migis Lodge
Casco
06.2001 - 01.2012
- Manager of four unique retail shops including one store that primarily featured a wide variety of specialty foods with an emphasis on Maine/New England made products where product knowledge was a must and daily samples were prepared for tasting utilizing a variety of recipes showcasing the products.
- Also, a furniture store featuring fine cottage furniture, accessories, florals, linens, tableware and wall art for homes and gardens.
- Responsibilities included all aspects of management from inventory control, daily operations and buying of merchandise, visual merchandising, staffing, customer relations to sales and special orders as well as providing customers with decorating and styling services.
Co-owner
Home Improvement Inc
Longmont
09.1988 - 05.2001
- Co-owner of this full-service company providing all phases of home improvement, expansion and decorating.
- Duties included solicitation of new business, coordination of existing business, consulting with clients on all phases of their projects including selections of colors and design elements, i.e. tile, carpets, furnishings, window treatments and interior styling coordination.
Director of Marketing
Fowler Real Estate - Gold Run Condominiums & Townhomes
Boulder
02.1985 - 09.1988
- For real estate development company; responsible for development and execution of marketing and advertising programs for all departments within company.
- Other duties included design and decoration coordination for all model homes, preparation of annual marketing budgets, sales and marketing reports, preparation of media schedules and development of sales tools such as brochures and direct mail pieces.
Director of Marketing
The MaceRich Company - Crossroads Mall
Boulder
06.1983 - 12.1984
- For regional shopping mall of 180 stores; responsible for advertising and promotional programs and other activities to stimulate customer traffic and sales; preparation of annual marketing budget, sales and marketing reports; development of calendar of events, media schedules, monthly newsletter; financial accountability and coordination between Manager and Merchants Association.
Director of Marketing
Kravco, Inc
Bangor
08.1981 - 03.1983
- For regional shopping mall with 80 stores serving a geographical area of 250 miles; development and implementation of promotional programs including calendar, budget, media schedules and special events.
Education
High school diploma -
Bangor High School
Bangor, MESome college -
University of Maine
Bangor, MEArt and Design
Blue Wing Studio
Longmont, COSkills
- Organizational skills
- Billing management
- Customer service
- Data entry
- Filing systems
- Microsoft Office proficiency
- Receptionist duties
- Scheduling coordination
- Development of marketing campaigns
- Budget management
- Merchandise buying and visual merchandising
- Hiring and Management of personnel
Certification
Colorado Real Estate License
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information - Qualifications
- Customer Service
- Interviewing
- Training and Supervision
- Real Estate development and marketing
- Buying
- Program Development and Implementation
- Visual Merchandising
- Television, Radio and Print Production
- Sales and Marketing
- Account Management and Service
- Planning and Budgeting
- Inventory control
- Medical office front desk duties
Assessments
- Customer Focus & Orientation, Highly Proficient, 02/01/20
- Human Resources Skills: Recruiting, Proficient, 03/01/20
- Work style: Reliability, Proficient, 02/01/20
- Filing & organization, Proficient, 02/01/20
- Administrative assistant/receptionist, Proficient, 04/01/22
Additional Information
October 2022 to August 2025 Bangor Region YMCA Membership Experience Associate- provided excellent service to members, guests and program participants, maintained knowledge about all programs and transactions, processed registrations memberships and programs, conducted cause driven tours responsive to needs of prospective members, selling memberships, and built relationships with members helping them to connect with one another and the YMCA.
Timeline
Administrative Assistant
RD Faulkner Corp
05.2020 - 04.2022
Front Desk Receptionist - Team Leader
MVC Technologies, Inc.
03.2018 - 02.2020
Design and Color Consultant
Bangor Paint Store
05.2015 - 01.2018
Retail Manager/Buyer
Migis Lodge
06.2001 - 01.2012
Co-owner
Home Improvement Inc
09.1988 - 05.2001
Director of Marketing
Fowler Real Estate - Gold Run Condominiums & Townhomes
02.1985 - 09.1988
Director of Marketing
The MaceRich Company - Crossroads Mall
06.1983 - 12.1984
Director of Marketing
Kravco, Inc
08.1981 - 03.1983
High school diploma -
Bangor High School
Some college -
University of Maine
Art and Design
Blue Wing Studio
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