Jean Rozakis
Fort Collins,CO
Summary
Eager hardworking , always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
7
7
years of professional experience
Work History
Childcare Provider
Lisa Bellota
11.2020 - 10.2023
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
Server
Dessert Diamond Casino
01.2019 - 03.2020
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Front of House Manager
William Viola
05.2018 - 10.2019
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Increased revenue by monitoring sales data and adjusting menu offerings based on customer preferences.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Performed cash handling activities and secured nightly bank deposits.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
Server
Arturos Restaurant
04.2017 - 11.2018
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Brentwood High School
Brentwood, NY06.1976
Skills
- Nutritional Meal Preparation
- Emotional Support
- Emergency Preparedness
- Effective Communication
- Transportation Safety
- Active Listening
- Outdoor Play Supervision
- Problem Solving
- Physical Activity Encouragement
- Potty Training Assistance
- Safe Driving Record
- Parental Collaboration
- Arts and Crafts
- Educational Support
- Diaper Changing
- Activity Planning
Accomplishments
I have been in the restaurant industry most of my life. I am able to handle both credit and cash transactions.I am familiar with most POS .I do very well with customer service. can get along with all co workers.Im excited to start this new journey in my life .
Timeline
Childcare Provider
Lisa Bellota
11.2020 - 10.2023
Server
Dessert Diamond Casino
01.2019 - 03.2020
Front of House Manager
William Viola
05.2018 - 10.2019
Server
Arturos Restaurant
04.2017 - 11.2018
High School Diploma -
Brentwood High School
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