Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jean Salomon

Brroklyn,NY

Summary

Dynamic Revenue Cycle Specialist with a proven track record at Jewish Child Care Association, enhancing cash flow and customer satisfaction through effective claims processing and analytical problem-solving. Skilled in revenue cycle management and fostering teamwork, I excel in optimizing reimbursement rates and training teams to achieve operational excellence.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Revenue Cycle Specialist

Jewish Child Care Association
09.2022 - 02.2025
  • Increased revenue by identifying and resolving billing errors in a timely manner.
  • Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
  • Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
  • Enhanced customer satisfaction by promptly addressing and resolving billing disputes.
  • Achieved optimal reimbursement rates by verifying insurance coverage, eligibility, benefits, and authorization prior to service delivery.
  • Coordinated patient payment plans, balancing compassion with firmness to ensure timely payments while preserving positive patient relationships.
  • Balanced and reconciled accounts.
  • Streamlined the revenue cycle process for improved efficiency and faster payment collection.
  • Managed a portfolio of high-risk accounts, effectively reducing bad debt write-offs through proactive communication and negotiation tactics.
  • Improved cash flow with diligent follow-up on pending claims and appeals processes.

Revenue Analyst

Lexington Plastic Surgeons
09.2020 - 08.2022
  • Improved data accuracy through thorough reconciliation of billing discrepancies, resulting in better informed business decisions.
  • Managed the annual budgeting process by working closely with department leaders to develop realistic revenue projections based on historical trends and anticipated market conditions.
  • Provided timely feedback on sales performance, identifying areas of improvement and recommending corrective actions as needed.
  • Mentored junior analysts, providing guidance on best practices and fostering a collaborative environment to ensure team success.
  • Continuously enhanced professional knowledge by attending industry conferences, participating in webinars, and staying current on relevant trends in revenue management.
  • Conducted monthly close activities, ensuring accurate revenue recognition in accordance with GAAP standards.
  • Participated in client meetings to discuss financial analysis and investment strategies.

Billing/Collection Team Leader

Long Island Plastic Surgical Group
06.2009 - 07.2022
  • Contacted clients with past-due payments and actively monitored payments due from clients.
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
  • Worked with legal resources and recovery teams to manage default issues.
  • Established procedures for collection of past due amounts.
  • Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
  • Established strong relationships with clients by consistently providing exceptional service and support, resulting in higher recovery rates.
  • Coordinated closely with legal teams during litigation processes as needed; ensuring accurate representation of financial matters at hand.
  • Developed a comprehensive training program for new hires, resulting in faster onboarding and increased productivity.

Senior Account Supervisor

Business Dynamics
05.1996 - 05.2009
  • Managed budgets and resources for multiple accounts, ensuring the efficient allocation of funds to meet client objectives while maintaining profitability.
  • Analyzed account performance data to identify trends and areas for improvement, adjusting strategies as needed to optimize results.
  • Led successful pitches for major accounts by presenting compelling proposals that demonstrated the unique value proposition of our services.
  • Managed high-profile accounts, consistently meeting or exceeding project deadlines and financial targets.
  • Negotiated favorable contract terms with vendors and suppliers, reducing overall costs for clients while maintaining quality standards.
  • Facilitated smooth transitions during periods of organizational change by effectively communicating expectations and guiding employees through new procedures or systems implementations.
  • Enhanced team morale by recognizing individual achievements through awards programs or public acknowledgements at company events or meetings.
  • Delivered regular reports and presentations to senior management on account progress and growth opportunities, driving strategic decision-making within the organization.
  • Mentored junior staff members on best practices for account management, fostering a culture of continuous learning and professional development.

Education

Bachelor of Arts - Business Administration And Management

Upsala College
Lodi, NJ
05-1995

Skills

  • Claims review
  • Claims processing proficiency
  • HIPAA compliance
  • Professionalism and ethics
  • Analytical problem solving
  • Analyzing claims
  • Teamwork and collaboration
  • Revenue cycle management
  • Time management
  • Problem-solving
  • Organizational skills
  • Excellent communication

Certification

  • Certification in Spinal Coding Training - 6 months

Timeline

Revenue Cycle Specialist

Jewish Child Care Association
09.2022 - 02.2025

Revenue Analyst

Lexington Plastic Surgeons
09.2020 - 08.2022

Billing/Collection Team Leader

Long Island Plastic Surgical Group
06.2009 - 07.2022

Senior Account Supervisor

Business Dynamics
05.1996 - 05.2009

Bachelor of Arts - Business Administration And Management

Upsala College

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Jean Salomon