Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Scarpa

Saint Cloud,FL

Summary

Well-qualified On-Demand Guest Associate with proven success in retail and human resource management. Highly proficient in building lasting relationships with customers and team members to further company goals. Ready to leverage extensive retail experience to take on new professional challenges.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excited to be considered again for a position at Target.

Overview

36
36
years of professional experience

Work History

Real Estate Agent

American Ideal Homes
03.2018 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.

District Trainer

Kmart Corporation
03.2001 - 01.2004

-Creation, implementation and execution of District training programs

-Ensured the execution of Regional and Corporate training programs

-Administration of District Human Resources for eight Northern New Jersey stores

-Supported District Manager on all District, Regional and Corporate directives

District Trainer

Kmart Corporation
03.2001 - 01.2004

-Creation, implementation and execution of District Training Programs

-Ensured the execution of Regional and Corporate training programs

-Administration of District Human Resources for eight Northern New Jersey stores

-Support to the District Manager on al District, Regional and corporate directives

Human Resources Representative

Best Buy
10.2000 - 03.2001

-Facilitated the new hire process

-Implementation of the employee life cycle

-Interpreted Human Resource policy and procedure

-Support of all District Human Resource Programs

(this position was eliminated)

Executive Team Leader

Target Stores
08.1997 - 10.2000

-Provided a well trained team to ensure quality customer service

-Interpreted policy and ensuring fair and consistent application of personnel policies and procedures

-Managed the implementation of Target's storewide personnel programs

-Recruited, interviewed, hired and completed training for a 60 million dollar store

-Assisted in employee appraisals, promotions and terminations based on performance reviews

-Mentored employees to help improve skills and enable team members to become peak performers on job

-District trainer for all new executives ad all company module

-Built relationships with team members to encourage willingness to address concerns and issues.

Bob's Stores

Assistant Store Manager
05.1994 - 08.1997

-Assisted in the Grand Openings of 3 new stores

-Supervised managers on merchandising, and operational functions

-Recruited, interviewed, hired and trained entire staff

-Customer service training

-Analyzed sales and stock reports

-Participated in sales promotions an communications with buyers and allocators

Inventory Controller, Assistant Buyer, Dept Manager

Stern's Department Store
08.1987 - 05.1994

Inventory Controller

-Assisted in preparation, execution and reconciliation of all physical inventories

-Conducted operation audits in corporate offices, stores and distribution centers

-Investigated and resolved inventory overages and shortages

Assistant Buyer

-Assisted buyer during buyer market visits

-Determined open-to-buy and analyzed sales

-Supported branch stores with merchandising and advertising

Department Manager

-Completed merchandising, sales promotions, expense control, inventory shortage issues, and administration and operation of several departments

Education

Bachelor of Science - Business Administration, Minor Retail Management

Montclair State University
Montclair, NJ
05.1987

Skills

  • Staff Training
  • Sales Expertise
  • Problem Resolution
  • Team Engagement
  • Conduct Orientations and Training
  • Human Relations

Timeline

Real Estate Agent

American Ideal Homes
03.2018 - Current

District Trainer

Kmart Corporation
03.2001 - 01.2004

District Trainer

Kmart Corporation
03.2001 - 01.2004

Human Resources Representative

Best Buy
10.2000 - 03.2001

Executive Team Leader

Target Stores
08.1997 - 10.2000

Bob's Stores

Assistant Store Manager
05.1994 - 08.1997

Inventory Controller, Assistant Buyer, Dept Manager

Stern's Department Store
08.1987 - 05.1994

Bachelor of Science - Business Administration, Minor Retail Management

Montclair State University
Jean Scarpa