Jean Skupien
Wood Dale,IL
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with excellent understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
24
24
years of professional experience
Work History
President
Elite Travel Assistants
12.2009 - Current
- Manage day-to-day business operations.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Financial Controller
Creative Design Group
08.2010 - 11.2012
- Oversaw all aspects of the month-end close process, ensuring timely completion of accurate financial statements for Owner review.
- Managed budgets, assets, accounts payable, and receivable and general financial reporting procedures.
- Improved financial reporting accuracy by streamlining processes and implementing efficient financial controls.
- Spearheaded the implementation of new accounting software, resulting in increased efficiency and improved financial tracking capabilities.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
Paramedic
Trace Ambulance
07.2003 - 06.2012
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Liaised with police, fire department and other emergency responders to manage emergency scenes.
- Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
Financial Controller
Gierczyk Constructors
02.2004 - 04.2005
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
- Reduced month-end closing time by optimizing reconciliation procedures and improving collaboration between departments.
- Provided insightful financial analysis to support executive team in making informed business decisions.
General Manager of Operations
Mokena Entertainment Complex
02.2000 - 11.2002
- Established standard operating procedures that enhanced employee performance.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Trained, coached and mentored staff to support smooth adoption of new Micros program.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Spearheaded recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for organization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Accounting
Illinois Wesleyan University
Bloomington, ILSkills
- Data-driven decision-making
- Operations Management
- Organizational Development
- Productivity Optimization
- Facilities Management
- Relationship and Team Building
- Adaptable and Flexible
- Analytical and Critical Thinker
- Approachable leader
- Strategic business planning
- Employee Motivation and Performance
- Business Development
Timeline
Financial Controller
Creative Design Group
08.2010 - 11.2012
President
Elite Travel Assistants
12.2009 - Current
Financial Controller
Gierczyk Constructors
02.2004 - 04.2005
Paramedic
Trace Ambulance
07.2003 - 06.2012
General Manager of Operations
Mokena Entertainment Complex
02.2000 - 11.2002
Accounting
Illinois Wesleyan University
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