Jean Smith
Summary
Adaptable Production Scheduler with 10 + years of experience in production scheduling. Skilled in evaluating production needs, material inventory and client requirements to meet challenging deadlines. Taken the product from start to finish by collaborating with the sales team, production team, planning, teal and shipping team yo get product made correctly by adhering to the customers specific specifications while keeping personal safety in the for front of everyone mind and getting the product shipped on time. Enthusiastic individual with skills in working in fast pace, team based and independent capacities. Bringing strong work ethic and organizational skills to any setting, Excited to begin new challenges with successful team.
Overview
16
16
years of professional experience
Work History
Production Planner /Production Scheduler
TSS of Pawling
10.2012 - Current
- Coordinate with production teammates to determine scheduling and conflict resolutions.
- Utilize Epicor, Wrike, Excell to coordinate production resourcing to streamline planning, development, manufacturing and sales process.
- Communicate orders and production updates each day to management and sales through excell reports.
- Comply data on spreadsheets to devise forecasts for production planning by gathering input from production staff and leaders.
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Develop, release and monitor daily schedules to foster on-time completion of finished products.
- Coordinate material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.
- Worked directly with production staff to meet deadlines
- Hands on production work when needed to get product out the door.
- Allocate resources and control inventory by assessing materials stock, monitoring production performance and managing backlog.
Pharmacy Assistant
Shoprite Pharmacy
02.2009 - 03.2012
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Updated computer system with current customer, payment and inventory information.
- Coordinated with insurance companies to resolve billing and reimbursement issues.
- Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Re-stocked shelves with prescribed medications and health care products.
- Verified patient information to correctly dispense medications.
- Greeted customers at counter and provided excellent customer service.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Organized pharmacy area to maintain clean and orderly environment.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Input patient information into computer system for prescription orders.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Assisted pharmacy staff with preparing medications and filling orders.
- Trained new pharmacy staff on computer system and drug management protocols.
- Reduced waiting times for patients by implementing more efficient prescription filling process.
- Answered telephone calls in a timely manner and assisted customers by directing calls to appropriate personal.
Education
High School Diploma -
Pawling Jr & Sr High
Pawling, NY06-1989
Skills
- Team communication
- Team collaborations
- Scheduling
- Production scheduling
- Production reporting
- Material requirements planning
- Training and coaching
- Preparing reports
- Multitasking Abilities
- Reliability
- Safety regulations compliance
- Organizational skills
- Adaptability and flexibility
- Self motivation
- Adaptability
Timeline
Production Planner /Production Scheduler
TSS of Pawling
10.2012 - Current
Pharmacy Assistant
Shoprite Pharmacy
02.2009 - 03.2012
High School Diploma -
Pawling Jr & Sr High
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