Jean Springer
5791 University Club Blvd N. Apt 905, Jacksonville,FL
Summary
Careful and meticulous with dedication to accuracy. Good relationship-building and planning skills. Driven Accounts Receivable Clerk with experience reducing open balances by following up with customers and maintaining productive communication,. Superior work ethic.
Overview
21
21
years of professional experience
Work History
Accounts Receivable Coordinator
Suddath
Jacksonville, FL
05.2023 - Current
- Performed daily data entry of financial transactions into accounting software.
- Verified accuracy of invoices prior to distributing them to customers.
- Worked collaboratively with other departments such as Sales and Customer Service to resolve outstanding issues quickly.
- Identified areas where changes could be implemented to improve efficiency in the Accounts Receivable process.
- Assisted in resolving customer billing disputes, credit issues, and discrepancies.
- Accepted and processed customer payments and applied toward account balances.
- Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
- Managed entire accounts receivable process, ensuring timely invoicing and collection activities.
Accounts Receivable Clerk
LandStar
Jacksonville, FL
08.2021 - Current
- Hired from part time to full time position in a period of 12 months
- Performed administrative tasks to support strategic initiatives.
- Worked closely with internal teams to resolve payment issues.
- Updated accounting notes in Cash Suspense, maintaining pertinent credit information.
- Verified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Processed over $500,000 in payments every week.
- Trained interns and ensured productivity and high-quality work results.
- Partnered with cash application team and credit manager on timely and accurate posting of remittances.
Data Entry Clerk
Smith Hulsey Busey
Jacksonville, FL
10.2015 - 07.2021
- Processed conflict requests. Input client information into spreadsheets and company database (Practice Master) to provide leaders with quick access to essential client data. Reviewed and updated account information and files onsite and offsite in company computer system computer system. Reviewed source documents to locate required data for entry. Proofread documents and edited materials to correct grammar and spelling mistakes and reported data entry errors.
- Maintained records by creating monthly reports, closing terminated records and performing chart audits. Reported malfunctioning or unusable technologies to request updates or technical support.
- Maintained confidentiality of client and staff personal details by adhering to all company regulations and requirements.
- Communicated with coworkers regarding deadlines and project milestones.
Financial Representative
Navy Federal Credit Union
Jacksonville, FL
10.2013 - 10.2015
- Processed and documented customer and institutional payments.
- Worked with customers to determine needs, evaluate financial means and check eligibility for products or services.
- Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
Financial Services Representative
Jax Federal Credit Union
Jacksonville, Florida
12.2003 - 10.2013
- Processed and documented customer and institutional payments. Worked with customers to determine needs, evaluate financial means and check eligibility for products or services.
- Delivered informational sales presentations to potential investors to build symbiotic client relationships.
- Secured long-term customer accounts, providing recommendations to promote service effectiveness and benefits to exceed client goals and needs. Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education
High School Diploma -
Jin Tai Secondary
Singapore06.1988
Skills
- Filing and data archiving
- Ability to type 50 WPM
- Adjustment posting
- Cross-functional team collaboration
- Meticulous attention to detail
- Customer service-oriented
- Strong problem solver
- Verifying data accuracy
- Proficient with MS office and MS Excel
Timeline
Accounts Receivable Coordinator
Suddath
05.2023 - Current
Accounts Receivable Clerk
LandStar
08.2021 - Current
Data Entry Clerk
Smith Hulsey Busey
10.2015 - 07.2021
Financial Representative
Navy Federal Credit Union
10.2013 - 10.2015
Financial Services Representative
Jax Federal Credit Union
12.2003 - 10.2013
High School Diploma -
Jin Tai Secondary