Jean tuyishime

Provide Guidance: Help adults understand the services available to them, like health, housing, education, or employment support, and guide them on how to access these resources.

Individualized Support: Work closely with individuals to assess their specific needs, set personal goals, and create action plans for achieving those goals.

Resource Connection: Link adults to local resources, such as financial assistance, job training programs, housing resources, or health services.

Advocacy: Advocate for their clients' needs with other agencies or service providers, ensuring they receive the necessary support.

Skills Building: Provide basic skills training, such as financial literacy, job search skills, or digital skills, to help adults gain independence.

Monitoring Progress: Track clients’ progress, offering ongoing support and adjusting their guidance based on changes in the client’s circumstances.

• Provide Digital Literacy Support: Assist individuals in setting up devices, creating email accounts, and learning to navigate the internet safely
• Educate users on using essential digital tools like word processing, online forms, and cloud storage
• Technical Troubleshooting: Help individuals troubleshoot connectivity issues, device malfunctions, and basic software problems
• Resource Navigation: Connect clients to affordable internet service providers, digital literacy resources, and community tech programs
• Educate users about public resources, such as free Wi-Fi locations and low-cost tech solutions
• Digital Safety and Privacy Guidance: Teach best practices for online safety, including password security, phishing awareness, and data privacy
• Assist clients in identifying secure websites and avoiding online scams
• Documentation and Follow-up: Track client interactions and progress, recording needs, challenges, and areas of improvement