Jean Vallon
Queens Village,NY
Summary
Proven leader at 229 Good Taste, adept in customer relations and money handling, enhanced customer satisfaction and minimized financial discrepancies. Excelled in staff training, fostering a motivated team environment. Leveraged product knowledge and task delegation to surpass performance goals, demonstrating a results-driven approach with a keen focus on service excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Assistant Manager
229 Good Taste
02.2006 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
GED -
Lycee Toussaint Louverture
06.1980
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
Timeline
Assistant Manager
229 Good Taste
02.2006 - Current
GED -
Lycee Toussaint Louverture
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