Jean Vandercolff
Palmyra,PA
Summary
Results-oriented professional with a proven track record at Capital Blue Cross. Adept in data analysis and problem-solving. Excelled in automating processes and enhancing system functionality. Skilled in database querying and operations management, consistently delivering actionable solutions and significant improvements.
Overview
21
21
years of professional experience
Work History
Associate Business Analyst
Capital Blue Cross
Harrisburg, USA
05.2021 - Current
- Developed solutions to defined tasks, problems, and projects using specialized foundational knowledge.
- Obtained foundational knowledge of specialized job functions, industry practices, and standards to help create actionable recommendations.
- Identified opportunities for improvement by streamlining processes, reducing costs, or realigning strategies to better capture available opportunities.
- Monitored and collected system performance data to analyze, detect, and correct technical problems and deficiencies.
- Participated in team meetings to review action plans, issues, and project activities.
- Researched and recommended technical solutions to improve system functionality and client satisfaction.
- Reviewed and analyzed business requirements to develop detailed functional specifications.
- Identified processes, procedures, and data elements that impacted the design of system solutions.
- Developed test plans and conducted unit testing to ensure accuracy of user requirements.
- Documented operational procedures for new systems implementations.
Construction Inspector
JBC Associates
King Of Prussia, USA
04.2018 - 04.2021
- Performs measurements of completed work to date to ensure conformance to the contractual scope of work.
- Produce thorough inspection reports and maintain detailed records of work performed on I-83 Shrewsbury exit in accordance with the PennDOT contract.
- Provide effective communication regarding issues, objectives, initiatives in performance and compliance of technical drawings and specifications between construction contractor and the Architect-Engineering Firm of record.
- Kept detailed records of measurements via Excel.
- Compiled information from inspections and prepared reports covering as-built drawing assessments.
- Ensured that materials used in construction met the required specifications.
- Provided technical advice to clients concerning design, construction methods, materials selection, and cost estimates.
- Identified safety issues and potential hazards at job sites.
Business Analyst
Highmark/ Tek Systems
Camp Hill, USA
06.2015 - 03.2018
- Partnered with developers to automate manual processes, saving time and money while decreasing errors.
- Participated in user acceptance testing (UAT).
- Wrote test cases, conducted and executed testing for IBC, BCMN, and United Concordia.
- Negotiate and liaise between business teams, technology teams, and support teams.
- (IBC, BCMN, United Concordia)
- Organized research, analyzed results, prepared concise presentations, and presented to senior executives.
- (IBC, BCMN, United Concordia)
- Performed cost-benefit analysis of proposed changes to business processes.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
Infantry Squad Leader
US Army
Fort Campbell, USA
04.2004 - 08.2014
- Helped mobilize weapons and vehicles to support troops and meet field mission objectives.
- Contributed to regular drills to help fellow soldiers maintain combat readiness and team preparedness for diverse situations.
- Offered tactical and technical guidance to help subordinates navigate highly stressful military situations.
- Made split-second tactical decisions to protect troops and maintain operational targets during combat deployment in Afghanistan, 2010-2011.
- Lead and supervised team of infantry soldiers in training exercises.
- Provided guidance to squad members on tactical operations, battle drills, and mission objectives.
- Conducted daily maintenance checks on weapons and equipment.
- Coordinated with higher command to ensure successful completion of missions.
- Assisted in the development of unit standard operating procedures.
Education
Business Administration -
Central Penn College
Skills
- Database Querying Skills
- Proficient in User Acceptance Testing
- Production Data Analysis
- Problem-Solving Acumen
- Experienced with Microsoft Office Suite
- Experienced in Adobe Suite
- Network Management
- Data Analysis
- Cloud-Based Software Proficiency
- Quality Assurance
- Operations Management
- Project Management
Hobbies and Interests
- Investments
- DIY projects
- Sports (Rugby, Hockey, Son's hockey, MMA)
- Reading
Languages
English
Affiliations
- Rugby coach
- Travel hockey dad
Timeline
Associate Business Analyst
Capital Blue Cross
05.2021 - Current
Construction Inspector
JBC Associates
04.2018 - 04.2021
Business Analyst
Highmark/ Tek Systems
06.2015 - 03.2018
Infantry Squad Leader
US Army
04.2004 - 08.2014
Business Administration -
Central Penn College
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