Jean White

Support Associate and Assistant Vice Chancellors

Answered Phone calls and responded to inquiries from internal and external contacts

Facilitated smooth day-to-day operation by anticipating needs, proactively addressing potential issues and efficiently resolving problems

Managed and maintained electronic and paper based filing systems to keep essential documents accessible

Proactively identified opportunities for improving administrative processes to increase efficiency and effectiveness.

Managed calendars, scheduled appointments, and coordinated travel arrangement for senior staff members.

Collaborated with department heads as well as their support team to ensure alignment with overall organizational goals.

Provided project management efforts by tracking deadlines, maintaining documentation, and communicating progress to stakeholders.

Monitored budgets, tracked expenditures, and identified cost saving opportunities to stay within financial constraints.

Organized successful events by overseeing logistics, managing vendors and handling and coordinating promotional efforts.

Coordinated large-scale events, ensuring smooth execution and positive attendee feedback.

Organized spaces, materials and catering support for internal and client focused meetings.

Assisted in the preparation of presentation materials for successful events and proposals.

Conducted research for special projects, providing valuable insights that informed decision making.

Supervised and delegated task to student administrative support staff to assist department events.

Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.

Analyzed financial records to verify accuracy of tax returns.

Provided exceptional customer service during peak tax season by remaining clam under pressure and addressing client concerns promptly and professionally.

Increased and grew clientele by providing exception, accurate, and timely tax preparation services.

Assessed client tax situations to determine best filing options.

Completed and filed returns with state and federal departments.

Maintained complete records of client tax returns and supporting documentation in secured areas.