Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Jeana Bosco

Waterbury,CT

Summary

MBA candidate with a strong focus on customer satisfaction and driving positive outcomes. Strong interpersonal skills enable effective resolution of concerns and delivery of exceptional service. Recognized for excellent communication and teamwork abilities, consistently achieving company goals. Committed to continuous learning and leveraging analytical thinking to develop innovative solutions in dynamic environments.

Overview

11
11
years of professional experience

Work History

Senior Sales Analyst

HD Supply
03.2022 - Current
  • Execute sales data analysis to inform strategies regarding sales coverage for National Account and Renovations Plus teams.
  • Coordinate with cross-functional teams to enhance enterprise-level project execution and interdepartmental processes
  • Present analytical data to sales managers, directors, and VPs to inform sales coverage strategy
  • Manage Enterprise Territory Management data across entire sales organization by evaluating and sanctioning territory backfill requests, generating new territories, reparenting territories, sustaining territory assignment rules, and account assignments.
  • Design Tableau dashboards and Excel spreadsheets that optimize presentation of specific sales data insights.
  • Author requirements, manage user testing, and gather feedback for new tools utilized by sales team related to Sales Coverage
  • Create training materials for Sales Coverage specific tools used by sales team
  • Establish and sustain SOPs for processes within assigned duties

Field Account Manager

Home Depot Pro Institutional
New York Metro Area, NY & NJ
01.2021 - 02.2022
  • Onboarded 35 new clients by securing lines of credit and coordinating product stocking and delivery.
    Established client access to company web portal and provided training on product search and purchase processes.
    Facilitated training sessions for clients to effectively utilize self-service functions on web portal.
  • Evaluated clients’ facilities, scrutinized spend reports, and assisted in developing product assortments and strategies for optimizing usage.
  • Developed processes to guarantee timely deliveries of accurate SKUs, and implemented training at each customer site.
  • Addressed supply chain-related challenges for clients through proactive outreach to warehouses and acquisition of current inventory data.
  • Structured inventory organization to improve efficiency and retrieval times, and supported customers in strategizing for future inventory needs.
  • Consistently secured sales through analytics to identify products and services utilized by clients, assess needs, and recommend new offerings.
  • Leveraged analytics and prior experience with major distributors to provide intelligence on competitors, and understand how to differentiate the company from them.

Senior Sales Representative

Rubbermaid Commercial Products
New York Metro Area, NY & NJ
11.2017 - 12.2020
  • Assessed customer requirements through client consultations and data entry in Salesforce and Excel, facilitating data organization and analysis.
  • Advised customers on product selection to optimize their needs and preferences, and ensured prompt deliveries by tracking shipments throughout the process.
  • Enhanced sales through analysis of client purchase history and recommendation of targeted products to distribution partners based on territory gap analysis.
  • Developed presentations showcasing product features and facilitated product and sales training sessions for customers.
  • Advised product teams on clients’ customers’ product-related challenges, expedited solutions, and directed return processes.
  • Customized marketing materials to meet client needs, featuring social media posts and media catalogs.

Junior Account Executive

MadaLuxe Group
New York, NY
02.2017 - 11.2017
  • Presented monthly product drop to retail buyers during market appointments
  • Analyzed sales data to maintain optimal product inventory levels.
    Generated regular sales reports for each brand to track performance.
    Ensured data accuracy through thorough cleaning and validation processes.
  • Shortened customer line sheet preparation time by several hours via strategic product recommendations and formulation of buy books.
  • Oversaw inventory analysis project revealing various discrepancies across warehouse and showroom
  • Assisted customers with online retailing by developing spreadsheet for product information
  • Coordinated timely product shipments through delivery of UPC and EDI information to customers, equipping warehouse with necessary POs and shipping instructions.

Junior Account Executive, Sales Assistant

Tahari Arthur S. Levine
New York, NY
06.2014 - 02.2017
  • Managed sales operations and strengthened business relationships with Nordstrom, Nordstrom Rack, Von Maur, Century 21, Rue La La, and 20 specialty accounts for dress business.
  • Developed the company's first data-driven analytics to evaluate client needs and product sales. Assessed sales performance across product categories, including margins and total sales percentages.
  • Developed SOPs and training documents for new Sales Assistants to facilitate efficient onboarding
  • Accelerated order processing for clients through development of line sheets featuring product information and pricing
  • Established drop-shipping business for Nordstrom, generating $1 million in additional sales.
  • Managed purchase orders and ensured monthly receipt of electronic data interchange (EDI) documents.
    Delivered customer support to address inquiries and resolve issues efficiently.

Education

MBA - Business Adminstration and Management

LSU Shreveport
Shreveport, LA
10-2026

Bachelor of Arts - Fashion Merchandising

Marist College
Poughkeepsie, NY
05-2014

Skills

Territory management

  • Data visualization with Tableau
  • Salesforce CRM expertise
  • SQL proficiency
  • Microsoft Office Suite
  • Project management
  • Team collaboration
  • Problem resolution
  • Process optimization

Volunteer Work

  • Union City Animal Trust, Union City, NJ: Adoption Manager, Medical Manager and Foster
  • Little Wanderers Cat Rescue, New York, NY: Adoption Coordinator

Timeline

Senior Sales Analyst

HD Supply
03.2022 - Current

Field Account Manager

Home Depot Pro Institutional
01.2021 - 02.2022

Senior Sales Representative

Rubbermaid Commercial Products
11.2017 - 12.2020

Junior Account Executive

MadaLuxe Group
02.2017 - 11.2017

Junior Account Executive, Sales Assistant

Tahari Arthur S. Levine
06.2014 - 02.2017

MBA - Business Adminstration and Management

LSU Shreveport

Bachelor of Arts - Fashion Merchandising

Marist College

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