Jeana Collins

Work History

Comoto/ J&P Cycles.

02.2023 - 04.2024

Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
Increased customer satisfaction with timely order processing and proactive issue resolution efforts.
Managed a team of 10-15 associates, ensuring consistent adherence to company policies and procedures.
Coordinated logistics activities such as shipping schedules, route planning, carrier selection and negotiation.
Collaborated with cross-functional teams to identify areas of improvement within the outbound department.
Improved shipment accuracy using quality control checks before dispatching items to customers.
Boosted employee morale through recognition programs and regular feedback sessions.
Led weekly meetings to review performance metrics and discuss opportunities for continuous improvement.
Verified transactions, product orders, and shipping dates and entered information into databases and reports.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Established rapport with key clients, maintaining strong relationships through excellent communication skills and problem-solving abilities.

Comoto/ J&P Cycles.

08.2021 - 02.2023

Loaded, unloaded, and moved material to and from storage and production areas.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Completed cycle counts and monthly inventory.
Conducted regular inspections and audits to check quality and verify inventory levels.
Maintained clean, orderly work environment free of hazards.
Assisted in receiving, stocking and distribution of merchandise.
Assembled pallets and crates for secure transportation of materials.
Drove forklifts, pallet jacks and other equipment to move materials.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Helped train new employees in safe practices and warehouse procedures.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.

AAFES

08.2019 - 07.2021

Met strict deadlines for garment production by efficiently managing workload and prioritizing tasks.
Conducted routine sewing machine maintenance, lubrication, belt changes and lint removal.
Produced high-quality garments through careful monitoring of stitch quality and consistency.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
Assisted in training new employees on the operation and maintenance of sewing machines, promoting a supportive work environment.
Collaborated with team members to ensure smooth workflow and consistent productivity in a fast-paced environment.
Streamlined production processes through attention to detail and effective communication with colleagues regarding project requirements.

SUBWAY®Restaurants

08.2017 - 08.2019

Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Helped store management meet standards of service and quality in daily operations.
Responded to and resolved customer questions and concerns.

Dominos's Pizza

08.2015 - 05.2017

Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Conducted routine inspections to check quality and compliance with established specifications.
Increased sales performance through effective upselling techniques and staff training initiatives.
Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
Prepared, calibrated, and monitored production levels to achieve targets.
Actively participated in promotional events aimed at increasing brand visibility within the community resulting in higher foot traffic volume.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.