JEANA COOKS
MENTAL HEALTH PROFESSIONALS
Upper Darby,United States
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Direct Support Professional Caregiver
Growth Horizons
Horsham, PA
10.2019 - 10.2021
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Developed rapport to create safe and trusting environment for care.
- Led patient or group recreational activities for enhanced patient outcomes.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
- Maintained clean, safe and well-organized patient environment.
- Supervised daily activities and provided assistance to staff.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands and household chores.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Field Service Technician
Joerns Healthcare LLC.
Folcroft, PA
04.2020 - 04.2021
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Mental Health Technician
Mercy Philadelphia Hospital
Philadelphia, PA
09.2016 - 09.2018
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Took and monitored vital signs, administered medications and managed patient behavior.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
Behavioral Health Technician
Community Council Mental Health Services
Philadelphia, PA
08.2013 - 08.2018
- Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
- Implemented career counseling path mandated by state, working with parents and students to implement new parent-teacher conference approach.
- Used data to monitor students' progress and recommend solutions for improvement.
- Collaborated with teachers to define therapy objectives and analyze progress.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
- Helped students develop organizational, time management and study skills.
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Ran outpatient clinic serving adult, geriatric, child and adolescent patients.
- Fostered positive student experiences and encouraged students to consider mental health field as career option.
- Employed methodologies such as cognitive behavioral therapy to assist patients.
- Consulted with and trained highly skilled mental health and medical staff.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Monitored conditionally released, mentally ill individuals found not guilty in criminal court cases.
- Improved outcomes of patients with psychiatric and co-morbid chronic pain conditions.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Behavioral Health Technician
Belmont Behavioral Health Hospital
Philadelphia, PA
03.2015 - 03.2017
- Facilitated on-site activities, support groups and outings for clients.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted client rounds to check on residents.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Performed client intake procedures according to internal standards for new admissions.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Participated in continuous quality improvement and performance improvement activities to enhance effectiveness and increase knowledge.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Education
Bachelor Of Science - Human Performance And Wellness
Saint Augustine's University
Raleigh, NC 08.2006 - 05.2011
Skills
Care plan assessment
undefinedTimeline
Field Service Technician
Joerns Healthcare LLC.
04.2020 - 04.2021
Direct Support Professional Caregiver
Growth Horizons
10.2019 - 10.2021
Mental Health Technician
Mercy Philadelphia Hospital
09.2016 - 09.2018
Behavioral Health Technician
Belmont Behavioral Health Hospital
03.2015 - 03.2017
Behavioral Health Technician
Community Council Mental Health Services
08.2013 - 08.2018
Bachelor Of Science - Human Performance And Wellness
Saint Augustine's University
08.2006 - 05.2011
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