JEANA COSTANZO-SIGSBY
Valdosta,GA
Summary
Dynamic professional with extensive hands-on experience as a Certified Medication Aide and Aide Supervisor, adept at navigating complex challenges in fast-paced environments. Strong problem-solving abilities and a proactive approach to new tasks drive success in delivering high-quality care and support. Recognized for adaptability, creativity, and a results-oriented mindset, consistently contributing to team objectives and enhancing patient outcomes. Committed to making meaningful contributions that align with and advance organizational goals.
Overview
18
18
years of professional experience
Work History
CNA/CMA
Fellowship Home At Brookside
04.2021 - Current
- Oversee and assist PCA's to ensure the quality of resident care meets the Fellowship Home and the expectations of resident's at all time. Ensure Daily Routine for the PCA is complemented for each PCA each day.
- Maintain a highly motivated, well-trained staff, and effective employee relations. Communicate effectively with all employees to ensure a positive and clear understanding of goals and direction.
- Assist with operational effectiveness of the medication room, med carts, and personal care stations, including ensuring appropriate medications, wound care supplies, and treatment supplies are present and delivered to residents appropriately. Ensure medication room, med carts, and personal care station are clean and orderly. Also ensure there is a proper quantity of needed medications in stock and as coordinated with the pharmacy, physicians, etc.
- Become proficient with the use of an internal system (Resident Manager) EMAR, and communication log while maintaining other such records as required to actively track incidents, illnesses, and happenings concerning the resident's and staff.
- Administer medications that are assigned during your shift and PRN medications that are indicated and/or requested by the resident.
- Maintain understanding and awareness of the Department of Community Health's Healthcare Facility Regulations Division's Rules and Regulations for Assisted Living Communities, interpret them appropriately, and apply them to effectively achieve and maintain operational effectiveness within your scope of responsibilities.
- Ensure the LPN Floor Nurse and/or DRC is kept fully informed on the conditions and operations of your community and of important factors affecting any/all operations.
New Accounts Coordinator
Cintas
04.2019 - 05.2020
- Coordinate with new account installer, from end of sale process to first delivery
- Responsibilities include interacting with customer and other Cintas departments to coordinate installation of Cintas products and services
- Accessing variety of computer databases to review, download and manually input/update data in system
- Installing accounts as efficiently as possible; and ensuring high customer satisfaction throughout installation process
- Keyed customer details, including contact information and payment data into system, carefully observing all corporate procedures related to confidentiality
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
Medical Logistics Customer Service/ Acquisitions
USAF Moody AFB
04.2008 - 12.2018
- Oversaw requisitions and issue of $4.9M annual sales of medical supplies/equipment for 60 base cost center accounts
- Facilitated procurement of $3.6M pharmaceutical and received 872 orders which was vital to 93K filled Patient prescriptions
- Managed receipt, storage and issue of medical supplies Conducted weekly checks on $163K inventory and correcting errors identified quickly; increased efficiency by 30%
- Ordered 8.2K line items worth $190K which abled $12M of war reserve materials assets ready to deploy
- Drove Department of Defense supply standardization program that was ID as "Best Practice" becoming number one in west region
- Skillfully researched critical pharmaceutical and supply shortage by utilizing prime vendor accounts to replenish expired goods
- Computed stock control levels that helped save section custodians 30 man-hours which prevented $20K in duplicate supplies
Receptionist
Nuerology Neurosurgery
03.2007 - 03.2008
- Recorded and filed patient data and medical records
- Strictly followed all federal and state guidelines for release of information
- Scheduled surgeries and procedures in conjunction with Surgical Coordinator
- Scheduled patient appointments
- Completed registration quickly and cordially for all new patients
- Scheduled radiology exams for patients
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information
- Confirmed patient information, collected copays and verified insurance
- Communicated with medical transcriptionist regarding patient medical records
- Consistently informed patients of their financial responsibilities prior to services being rendered
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Assisted in administrative duties for office team, including making phone calls, copies and schedules
Education
Associate In Applied Science In Occupational Studi - Business
Wiregrass Georgia Technical College
Valdosta, GA07.2025
Certificate - Advanced Patient Care Assistant
Wiregrass Georgia Technical College
Valdosta, GA05.2021
Certificate - Nursing Technician
Wiregrass Georgia Technical College
Valdosta, GA05.2021
Certification - Certified Nursing Assistant
Wiregrass Georgia Technical Collage
Valdosta, GA12.2020
Skills
- Time management
- Strong verbal communication
- Strong problem solver
- Dedicated team player
- Resourceful
- Excellent multi-taker
- Customer service
- Patient care
- Patient flow
- Problem solver
- Reporting and documentation
- Adaptable
Accomplishments
- Managed two Government Purchase Cards accounts while procured $300K crucial medical assets that strengthened wing deployment capability.
- Managed Government Purchase Card account by reconciling 700 transactions annually valued at $142K.
- Provided outstanding response to 12 emergent requests that ensured lifesaving supplies in-house in under 24 hours.
Timeline
CNA/CMA
Fellowship Home At Brookside
04.2021 - Current
New Accounts Coordinator
Cintas
04.2019 - 05.2020
Medical Logistics Customer Service/ Acquisitions
USAF Moody AFB
04.2008 - 12.2018
Receptionist
Nuerology Neurosurgery
03.2007 - 03.2008
Associate In Applied Science In Occupational Studi - Business
Wiregrass Georgia Technical College
Certificate - Advanced Patient Care Assistant
Wiregrass Georgia Technical College
Certificate - Nursing Technician
Wiregrass Georgia Technical College
Certification - Certified Nursing Assistant
Wiregrass Georgia Technical Collage
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