Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeana Jiao

Guangzhou

Summary

CORE COMPETENCIES

  • Brand Strategy: Global brand positioning, localization, and Brandbook development.
  • Influencer Marketing: SOP creation, KOL/KOC relationship management, and ROI optimization.
  • Digital Marketing: Shopify & Amazon operations, SEO/SEM content strategy, and viral UGC campaigns.
  • Public Relations: International exhibition planning (CES, Intersolar), media outreach, and crisis management.
  • Data Analytics: Market trend forecasting, competitive analysis, and campaign performance auditing.

Overview

7
7
years of professional experience

Work History

Social Media Manager

Puainta (Guangzhou Willow Animal Pharmaceutical)
05.2025 - 12.2025
  • Brand Launch: Led the "0-to-1" brand building for a leading pet health brand in the US and Taiwan markets, achieving a 300% increase in brand awareness within 6 months.
  • Amazon Success: Optimized marketing for the "Quantum Silver Skin Spray," driving it to the Top 10 Amazon Best Sellers during Black Friday.
  • Social Media Build: Developed engaging content for social media platforms to enhance brand visibility, achieving a 3000+followers increase.
  • Influencer Marketing: Built a network of 400+ pet influencers, generating 2M+ exposures and achieving a 2.67 ROI for Black Friday campaigns.
  • PR & CSR: Orchestrated collaborations with prominent veterinarians (e.g., Dr. Sarah Wooten) and 12 animal rescue organizations, boosting organic brand search by 30%

Senior PR & Communications Specialist

ISSYZONE
12.2022 - 04.2025
  • Market Share Dominance: Led marketing for the solar panel product line, capturing a 30% market share within one month of launch and achieving a 4.0 ROI on KOL collaborations.
  • Viral Content Strategy: Masterminded a TikTok campaign for solar products that reached 200M+ views by leveraging creative crossover niches (food, pets, couples).
  • International Exhibitions: Directed presence at CES 2024/2025 and Intersolar, attracting 20+ major media outlets and increasing brand exposure by 300% YoY.
  • Strategic Partnerships: Facilitated a sponsorship for an Antarctic Expedition, resulting in 30+ global media reports and a 150% surge in official website traffic

Senior Influencer Operations Specialist

URBAN REVIVO (UR)
07.2021 - 12.2022
  • Global Expansion: Managed a $2M+ annual budget for global influencer marketing, coordinating with over 400 KOLs/KOCs to boost international sales.
  • Data-Driven ROI: Developed a proprietary "KOL Model" based on user demographics; applied this to the 2022 Black Friday campaign, resulting in a 30% sales increase and 50% ROI growth.
  • Brand Valuation: Led a strategic collaboration with ASOS, increasing UR’s international brand value ranking by 41 places (a 600% increase).

Moli Digital Group / TechSea Technology

Media Manager
01.2019 - 07.2021
  • Multi-Platform Operations: Managed domestic (Douyin, Rednote, Tmall) and Southeast Asian (Lazada, Shopee) media strategies for top-tier brands like P&G.
  • Large-scale Campaigns: Executed the "Good Things Festival" on Douyin for 100+ brands, garnering 800M+ exposures.
  • Resource Management: Negotiated and established long-term strategic partnerships with 87 global MCN agencies.

Education

Master of Science - Tourism, Hospitality And Event Management

The University of Queensland
Brisbane, Australia
12-2017

Bachelor of Arts - Business English

South China Business College, GDUFS
Guangzhou
06-2015

Skills

  • Languages: English (Proficient - IELTS 65 / TEM-8)
  • Tools: Canva, Meta Business Suite, Shopify, Amazon Seller Central, Google Analytics

Timeline

Social Media Manager

Puainta (Guangzhou Willow Animal Pharmaceutical)
05.2025 - 12.2025

Senior PR & Communications Specialist

ISSYZONE
12.2022 - 04.2025

Senior Influencer Operations Specialist

URBAN REVIVO (UR)
07.2021 - 12.2022

Moli Digital Group / TechSea Technology

Media Manager
01.2019 - 07.2021

Master of Science - Tourism, Hospitality And Event Management

The University of Queensland

Bachelor of Arts - Business English

South China Business College, GDUFS
Jeana Jiao